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d.tyraj

Invalid license format: KLLIC::c_szwKeyLicPeriod

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Hi,

Unfortunately, it`s critical for us to get the traces to shed some light at that problem.

Thank you for cooperation!

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Hello,

did you solve this error?

A customer has the same error after using a renewal license file.

Invalid license format: KLLIC::c_szwKeyLicPeriod

 

When opening the license management in the policy for smartphones he get the following error: system error 0xE0000009 (?)

And it is not possible to choose a license

 

image.png.8d29509bb8ab31aeeb50f436161dfc90.png

 

best regards

Dirk

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Hello, 

no the error still exists, I'm just waiting for the perfect moment to make the trace, but it's difficult because the error appears completely unregularly.

The MobileLicense error I can't reproduce because we don't use the mobile management solution from Kaspersky Security Center.

Best regards
Daniel

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Hello again, 

last week, after the error appears again, I started traces but since then I didn't receive the error again.
I'm not sure if it is resolved, but so far it's ok for me.

Just for info.
I will keep you guys informed if the error comes again one day.

Thanks, 
Daniel

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