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  11. Forum Knowledgebase

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  • Popular Now

  • Forum

    1. 8

      21.20.8.505 versión kaspersky plus

      Sí, pero como ya dije, puede tardar algo, hay algún usuario que ya ha recibido el auto-update.
      harlan4096 in Para usuarios particulares
    2. 11

      Kaspersky free activation

      Hello @Heku2001, Thank you for the information! 🤣 🤣 Provide the requested information so assistance can be provided; we've *just* installed Kaspersky Free from source; it installs & activates normally. Download the installer from https://latam.kaspersky.com/downloads/free-antivirus - what happens? Thank you🙏 Flood🐳+🐋
      Flood and Flood's wife in Kaspersky Free
    3. 1

      Слишком большое приложение для full hd экрана

      ждать пока добавят поддержку этой системы. Ну и написать ваше пожелание в техподдержку.
      andrew75 in Kaspersky Total Security
    4. 11

      Kaspersky free activation

      Posted images are not from install program, these are from My Kaspersky website. No needed to use registry cleaner, because this issue appeared when I try to install Kaspersky´Free on a formated PC. The installation of Windows is clean and brand new. Any other idea? Thank you.
      Heku2001 in Kaspersky Free
    5. 11

      Kaspersky free activation

      Hello @Heku2001, Thank you for the information! Rest well & when you come back please continue: (Ioo) there's something wrong with the *install*, the posted image-screens are not normal. The existing install needs to be removed - as we posted above -> *Uninstall* Kaspersky Free. Read: How to uninstall the application Reboot - shutdown the computer using Shutdown, not Restart, power ON by pressing the power-button, login. *Backup* the System registry, read: Hacer una copia de seguridad del Registro y restaurarlo en Windows Download & install - Registrar Registry Manager When Registrar Registry Manager is installed, run it -> in the *SEARCH* field, search for the word: Kaspersky - on the right of Registrar Registry Manager GUI, all *found* Kaspersky entries with show - remove *all* found Kaspersky entries. Reboot - shutdown the computer using Shutdown, not Restart, power ON by pressing the power-button, login. Download a *new* Kaspersky Free: https://www.kaspersky.es/downloads/free-antivirus Install Kaspersky Free - *take screen-prints of the Kaspersky Free install* we need to see what YOU SEE!! *FYI, Kaspersky Free does not work if your device is not connected to your account. Kaspersky Free can be activated by logging into your My Kaspersky account from the device on which you are installing the application. You can create an account in the account connection window during application activation or on My Kaspersky website.* Thank you🙏 Flood🐳+🐋
      Flood and Flood's wife in Kaspersky Free
    6. 11

      Kaspersky free activation

      1. OK 2. After the finish of the installation, a screen requesting an email popup, and the field is blank. I enter the email address of my friend (and later try with a new free created email address), and submit it, and after a few seconds, the screen requesting a activation purchased code appears. It´s the same issue if I try from the "add device" button of the Devices screen of My Kaspersky webpage 3. It´s late here, I'll ask my friend tomorrow and post it.
      • 1
      • Thanks
      Heku2001 in Kaspersky Free
    7. 11

      Kaspersky free activation

      Hello @Heku2001 Thank you for the information! In an English speaking/writing channel - please post images in English, *temporarily* convert the Kaspersky GUI to English by pressing SHIFT F12 - the change can be reverted to Spanish by pressing SHIFT F5. Confirm - in the Kaspersky Free application (you've) installed (at your friends house) - there is NO email address field? IF the answer is 'yes', where was "when I enter my email address" applied? Yes, WINVER information is important. *Which* Kaspersky site has Kaspersky Free been downloaded from? Post the URL please? Thank you🙏 Flood🐳+🐋
      Flood and Flood's wife in Kaspersky Free
    8. 11

      Kaspersky free activation

      Because the problem is not on my computer. The problem is on my friend computer, and now I´m not at his house. It´s that so important the build of the Windows? If it so, I repost from there. But I cannot see the difference because the issue is the same on the My Kaspersky webpage. I believe there two way to install Kaspersky Free. Download, install and activate, or create My kaspersky account, and download it. I´m wrong? And the Pic 3 show there nothing down of the screen. I repeat, it´s a total new account. None of previus subscription o licence may existed Thank you
      Heku2001 in Kaspersky Free
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