Kaspersky Endpoint Security for Business

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Hello! If you can't find an answer to your question in the Knowledge Base and through searching the community forums, you can create a new topic with a question. Kaspersky constantly improves the methods and technologies of malware detection. Threat Protection efficiency of Kaspersky solutions is confirmed by independent research. Our solutions provide minimum of false detections. However, the probability of false positives cannot be completely eliminated. To reduce risks of false positives and possible negative impact on business processes, including closed segments and a critical infrastructure, follow the recommendations from this article. Befor…

Dear All, My KES version is 14.1 that is managed by KSC. Some webpages can not be loaded when KES is active. Those pages load right away when disable KES. I already added those page's Web/IP Addresses in Web Threat Protection/Trusted web addresses and Network Threat Protection/Exclusions but it did not work. Could someone please help me? Thanks in advance.

This is a severe, 100% reproducible architectural flaw that forces our enterprise users to hard reboot their workstations every single morning. I am escalating this directly because Tier-1 support asking for "Trace Logs" for a known DWM handling failure is a waste of everyone's time. Environment: OS: Windows 11 24H2 Product: Kaspersky Endpoint Security for Business (KES) 14.1.0.423 The Exact Technical Cause (We already debugged this for you): The root cause is that the Kaspersky UI is inextricably hooked to the Windows Desktop Window Manager (DWM.exe) without any recovery mechanism. On real physical hardware (NOT your Hyper-V/VMware test environments), waking up from Slee…

This is a severe, 100% reproducible bug that forces a hard reboot. I am posting this here because your Tier-1 support is useless, and it is time for the actual development team to face their technical debt. Environment: OS: Windows 11 24H2 Product: Kaspersky Endpoint Security for Business (KES) 14.1.0.423 Note: This exact same bug also infects your entire Home/Personal product line. Steps to Reproduce (Takes 0 effort if you use a real PC): Install KES on a REAL physical machine (NOT a VMware/Hyper-V instance). Put the workstation to sleep overnight. Wake up the PC the next day and click the KES tray icon (e.g., Pause/Resume protection). Result: The entire Kaspersky UI ins…

am a technician and I am having trouble printing Microsoft Word files when Kaspersky KES is enabled on the computers in our company network. In fact, Kaspersky is blocking the printing of Word files. NB: The printers are either local or network printers; when attempting to print, there is no message from the printer, nor is there anything in its print queue.

Hello all. I had trouble using KESL in my fedora machine while I was using also a VPN. I tried a lot, but with no luck. Then I run Claude code with fable and thank God, the solution found. After I was ok, I told claude to write a small article in order to post it here for possible any other having the same issue and maybe kaspersky itself to fix this. Here it goes ## Environment - **OS:** Fedora Linux 43 Workstation, kernel 7.0.12 - **Product:** Kaspersky Endpoint Security for Linux (KESL) 12.4.0.1225 - **VPNs tested:** Mullvad 2026.3 (native app, WireGuard) and ProtonVPN 4.16.5 (flatpak, WireGuard via NetworkManager) - Other security software pres…

Hello, can someone tell me the URL to download the .OVA image of the light agent protection server version 6.4? I'm not very familiar with the KASPERSKY HYBRID CLOUD SECURITY portal (https://www.kaspersky.com/small-to-medium-business-security/downloads/virtualization-hybrid-cloud). The latest version I managed to find somewhere is the archive ksvla-svm_vmware-vsphere_6.3.2.493_mlg.zip Kind regards, Lukas

Hello, Two years ago, I upgraded my Linux KSC from version 14.2 to 15.1, but at that time the Windows MMC console was not yet available. https://forum.kaspersky.com/topic/still-no-mmc-consolle-v-151-50386/#comment-185839 After a few months, the Windows MMC console was finally released. Now I believe I’m facing the same situation again: I have upgraded KSC to version 16.2, but I cannot find the corresponding v16 MMC Windows console. Am I missing something? Is there a direct download link available? If not, could you clarify why the Windows MMC console is not released at the same time as the KSC server? Thanks

Good morning everyone, Anyone also having this issue? I'm having a lot of troubles when using Kaspersky Endpoint Security 12 with Google Meet: after some minutes of heavy use, the wifi goes down, and I cannot find any wifi SSIDs anymore, this is solved with a full restart, or disabling the device, and enabling again, on device manager. This problem is completely gone after uninstalling Kaspersky. I have several other laptops of this same model and all of them have this problem with Kaspersky. - Kaspersky Endpoint Security 12.12 (latest updates applied) - ThinkPad E14 Gen3, with Ryzen 3 5300U - Realtek RTL8852AE (Tried latest driver version, older versio…

Dear Community We are facing multiple BSOD again and again after installing keswin 14.0 , Have anyone faced this issue. We are attaching screenshot of the error by Whocrashed , Please let me know how to solve it.

Hello, I invite you to try this automatic installation script for Administration Agent 16 and KESl Protection 12.4. All information regarding how the script works and the installation procedure is included in the script in .txt format (Readme, Manifest and Procedure). It has been designed for beginners in the Linux environment. You can either download the packages in advance and place them in the script’s ‘packages’ folder, or let the script download them itself. Logs are collected in the event of an error and stored in the Logs folder. We would appreciate your feedback on its performance across different operating systems and environments. If yo…

Dear Kaspersky Community, I am writing to request technical clarification regarding the compatibility of Kaspersky security solutions for the Oracle Solaris SPARC architecture. I would like to know if Kaspersky security products are supported on Oracle Solaris 11.4 running on SPARC hardware. Could you please provide the following information: Is there a specific build or version of Kaspersky available for this environment? If it is not natively supported, are there recommended alternative configurations or protection methods for this platform? Are there any known limitations or documentation links for installing Kaspersky on SPARC-based syste…

Hello, we have encountered a situation where some Kaspersky Endpoint Security clients on certain users' PCs running version 11.0.1.xxxxx( 11.0.1.15919 and 11.0.1.90) are unable to perform software updates or database updates to the latest version, whereas KES version 11.0.0.6699 (an older version) with certain Kaspersky Network Agent versions like 10.5.1871 and 10.0.1131, can update without a hitch. We have comb through the update logs and audit logs from KES. For user PCs that failed to run the update task, all update entries end with "No updates available," while for the versions that ran successfully the update entries have "Completed" status. The Kaspersky Secu…

Windows Defender is enabled on AD DS also working as File Server. 50 users are actively utilizing AD, around 400 GB user data is stored on server. Default antivirus is always working but unable to clean virus, some times server utilization goes 100%. Need to install Kaspersky Small Office Security but its installation stops with the error says, cannot install. Any guide, how to install third party antivirus on Win Server 2019 ??

Hello everyone, how are you? I need it and a help, we are doing disk encryption on the machines that use windows in the company where I work, are running Kaspersky Endpoint Security 11. Some machines (so far 4) are having a problem that when restarting, is only on the black screen with a dot in the upper left corner. As if loading S.O. but does not boot. If I take the ssd and put it in another notebook it works, but when I return the ssd to the person's notebook the same problem happens. I would like to know if something like this has happened to you and if you have found a solution.

Hi, When processing a function, this message appears. We noticed that the antivirus was updated to the latest version in the past few days. After exiting the antivirus, the function works normally. We would like to seek assistance on whether the antivirus needs to allow this link or if there is another way to handle it.

Dear Kaspersky Technical Support Team, I am currently using Kaspersky Endpoint Security (KES) to manage our server environment. Recently, I observed some unexpected behavior while executing a local PowerShell script (test.ps1) on one of our managed hosts. I would like to clarify how KES handles local scripts and verify some network activity. 1. Automated Script Execution in Remote/Sandbox Environments When a local PowerShell script is executed, does Kaspersky Endpoint Security (via KSN or Advanced Threat Prevention) upload the script or its metadata to Kaspersky’s cloud infrastructure for analysis? Specifically, if the script contains network-outbound logic (e.g…

Hello everyone, I am experiencing issues with a user profile in Kaspersky Endpoint Security designated as an IT profile. When this profile is assigned, it causes a specific problem with Hyper-V. Trying to start a virtual machine returns the error 0xC0000022 (Access Denied). Trying to create a new virtual machine returns the error 0x80070005 (Access Denied). I have researched these errors through Microsoft documentation and forums, focusing mainly on potential permission issues, but none of the solutions were successful. To rule out Hyper-V or OS problems, I tested on another computer with Kaspersky Endpoint Security installed…

Hello, After this problem with no solution, we decided to recreate a new KSC v 14.2.10359 from scratch on linux and rebuild everything fresh and updated. We're trying to manage everything from web console (which we never used in the past). Seems everything is working fine at the moment but i have 2 questions: 1- The old MMC console has the very useful button to send a wake on lan packet to startup PC remotely, we use that a lot but i can't find the same button in the web console. Is this button missing? 2- Please look at the attached image. We created some groups and moving inside some Computers but when I try to open this window I see only the name of…

Good afternoon, i'm having an issue with Kaspersky logs. For some of my company's laptops, when they go into sleep mode, they send/their network adapter send requests that trigger alerts in Kaspersky as "Mac Spoofing Attack: unexpected ARP response". It seems to happen more with recent laptops, not old ones. Whenever these laptops are woken up from sleep mode, the alerts in Kaspersky stop. The problem is that it actually spams the logs, for example once it triggered 270 events in 20 minutes. These laptops are connected in WiFi. The alerts come from several, many different computers on the same network than the laptop causing them (and not always the s…

We are experiencing an issue with Kaspersky Endpoint Security for macOS v12.2.0.694 running on macOS 26.2 on a MacBook with M4 CPU. The Kaspersky process consistently consumes more than 90% CPU(No problem at all with MacOS15.),which significantly degrades system performance and the device nearly unusable, even for basic tasks. Has anyone encountered a similar issue in this environment? If so, are there any known workarounds, configuration changes, or fixes to mitigate the high CPU usage?

Dear Community We are seeing heavy traffic on our Kaspersky network; when we begin the Malware Scanning task in Kaspersky Security Center, we notice a jump in network traffic flow in Firewall as well as excessive bandwidth utilization on the workstation. How can we solve this?

Hi Kaspersky Community, We’re a Kaspersky Partner and currently using two licenses: Kaspersky Endpoint Detection and Response Optimum and Kaspersky Security for Mail Server. Previously, these were valid for one year covering 50 nodes, and we could renew them via the partner portal. This year, we only see two licenses available for request on the portal (snapshot attached), and the licenses we need are not listed. Could someone confirm if these licenses will be available on the partner portal before 14 February? Any guidance would be greatly appreciated. Thanks in advance!

Hi all, Following KES 12.11.0 deployment, our users are getting an ERR_TOO_MANY_REDIRECTS errors when trying to access specific web sites. I have confirmed that it is browser independent and definitely related to the Web Threat Protection component. Adding site exceptions and/or changing other various parameters in the Web Threat Protection settings don not make a difference - the only thing that works is disabling Web Threat Protection completely. Has anyone else experienced this and do you have any insights / suggested fixes? Thanks, Doug