Kaspersky Security Center

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Hello! If you can't find an answer to your question in the Knowledge Base and through searching the community forums, you can create a new topic with a question. Kaspersky constantly improves the methods and technologies of malware detection. Threat Protection efficiency of Kaspersky solutions is confirmed by independent research. Our solutions provide minimum of false detections. However, the probability of false positives cannot be completely eliminated. To reduce risks of false positives and possible negative impact on business processes, including closed segments and a critical infrastructure, follow the recommendations from this article. Befor…

I have deployed a KSC linux 16.2 Im receiving this message in Trusted Zone of Virtual servers (VS1, VS2) child policy. The forced inheritance is enabled in parent policy, but the Trusted Zone in unblocked in it (KSC PP) VS1's trusted zone can be modified, VS2's trusted zone doesn't.

Kaspersky Security Centre Version: 15.1.0.20748 PostgreSQL 17.10-1 The Backup Error: klpg_dump: error: server version:17.10; klpg_dump version: 15.1 klpg_dump: error: aborting because of server version mismatch Any Suggested Solution?

Could you please, assist to solve the issue with Kaspersky Security Center Administration Server Primary and Administration Server Secondary with difference Policies roles was affecte all access to internel access was blocked cannot open, due to role policies apply from Secondary Administration Server.

Kaspersky Security Center v15 Best Practice Installed together with SQL 2019 Enterprise? In one Server Virtual Machine Windows Server 2025 Datacenter Edition. HDD Partition with Two Drive C and D. Please any one advice on the Solution. Following the Best Practice. Regards,

Kaspersky Security Center v15 Compatible with SQL Server 2025 Standard. 1. Windows Server 2025 Datacenter Edition for Kasperky Secuirty Center 2. Windows Server 2025 Datacenter Edition for SQL Server 2025 Standard. Please any one can help. Regards, Abilio

Dear Kaspersky Community, We recently acquired Kaspersky Next EDR Optimum for our environment. We currently manage over 300 distinct Kaspersky Endpoint Security policies across various administration groups in our KSC. We need to enable the EDR across all these policies simultaneously in KSC web console. Manually enabling each one is not practical. Additionally, since these policies are tailored for different groups and are mostly set as "Not inherited," a simple top-level parent policy will not seamlessly cover everything. Could you please provide a KSC OpenAPI script (Python or PowerShell) or a recommended automated workflow to bulk-modify the EDR setting…

Hi Kaspersky Community, In our KSC environment, we have accumulated a massive number of outdated installation packages (older KES versions, Network Agents, iOS MDM servers, etc.). Cleaning these up manually is becoming a major administrative bottleneck. The current KSC MMC interface does not allow us to multi-select packages for bulk deletion. As shown in the attached Screenshot, we are forced to right-click and delete them one by one, acknowledging the confirmation prompt every single time. Given the scale of our large environment, this manual process is no longer practical. Could you please provide a proper guide or an automated method to bulk-delete thes…

Hello, I have a problem with installation application from kaspersky security center to computer client in manage device. Its Look like Complete but in the end failed. I Have attach an image of the error below. Please advice.

Hi Team, I successfully authenticated the API and started using the endpoint /api/v1.0/HostGroup.FindGroups. The response I received was: { "strAccessor": "27DOFZ8K0TgbV8Ms5vFvY2", "PxgRetVal": 7 } I then passed the strAccessor to both ChunkAccessor.GetItemsChunk and ChunkAccessor.GetItemsCount. However, every time I do this, the response is as follows: { "PxgError": { "code": 1186, "file": "product/osmp/ksc/dev/std/tmstg/timeoutstore.cpp", "line": 236, "message": "Object \"xxxxxxxxxx\" is absent", "module": "KLSTD", "subcode": 0 } } Could you please assist in troubleshooting this issue? OS :…

Hi, I am trying to install Kaspersky Security Center Web Console, but it is not currently installed on the server. When I run the installer, instead of showing the Install option, the setup wizard displays the following options: Repair Remove Upgrade Connection Settings If I select Remove, the installation fails with the following error message: Kaspersky Security Center Web Console installation has failed: "The system cannot find the file specified." Click Finish to close the setup wizard. Could you please advise how I can resolve this issue and perform a fresh installation of …

I am experiencing a critical and recurring issue across multiple endpoints. In the Kaspersky Security Center (KSC) console, Kaspersky Endpoint Security (KES) is shown as inactive on several machines. When I try to run the Start Application task, it consistently fails. At the moment, the protection is restored only after a full reboot of the affected machine, which forces me to restart the endpoints to reactivate KES. This recurring issue is causing significant disruption to users. I would appreciate your assistance in identifying the root cause and providing a permanent solution to this problem.

Hi everyone, We are currently using Kaspersky Business Select, and our license will expire soon. Since Kaspersky Business Select has been discontinued, we are planning to renew with either Kaspersky EDR Foundation or Kaspersky EDR Optimum. Before proceeding, I have a few questions: If I simply create a license installation task in Kaspersky Security Center (KSC) 13.2 and apply a Kaspersky EDR Foundation or Kaspersky EDR Optimum license to endpoints that are currently running Kaspersky Business Select, will there be any compatibility issues? Will the existing endpoint protection continue to function normally (including antivirus signature updates) a…

Dear Team, I hope you are doing well. How can I identify the address used by my Cloud Portal to send syslog data to my internal network? I need to create a firewall policy and therefore need to know which address the customer's portal uses, preferably the URLs involved. Thank you in advance for your assistance. Best regards.

Hi, Debian 12 is close to end of standard support, so i decide to upgrade to 13, When i try to login "Connection reset" message appears. Kladminserver shows an error: "Attempt to connect to the database has timed out after 600 seconds.. #1959 Unsupported DB server version: ... MariaDB 10 are supported only.." Debian 13 comes with MariaDB 11.8. Is there a workaround available? edit: (ksc 16.2 and the database are on the same server) Thanks!

Dear all, I hope you are doing well. I was recently added to the cloud portal as an admin. My user is listed as “main administrator”, however, I am not able to access everything in the portal. For example, when I try to access “Event Configuration” under “Administration Server Properties”, I receive an “access denied” message. Could you please advise what might be missing in order to grant me full access?

Hello, I am facing an issue in Kaspersky Security Center. A large number of managed devices are showing the status "Databases are outdated", even though the update tasks appear to be completed successfully on some devices. Could you please advise on the possible causes of this issue and the recommended troubleshooting steps to resolve it? Environment: Kaspersky Security Center: 15.1 Endpoint Security: 14.0.0.504 Any assistance would be appreciated.

Hello, on one of our installations we have had to change the IP address/name of the mailserver to which the reports like usinge licenses and others would be delivered. I cannot find any information in the Security center to correct this. Somebody has an information WHERE to do this? Thanks in advance

Hello all, If there is an agent ".exe" and uses several files on windows machine, and this agent communication with a remoter server using self signed certificate. How to make sure that KSC does not block the connection? also what is the best solution for this scenario? should I make an exception or import the self signed certificate or both? Note that the windows machine not in the domain and the service of the agent uses Local System account.

Statement: We have a situation in which KSC and SQL services are running normally, however KSC is not opening and returns an error stating that it cannot connect to the database, and when we try to restore the KSC backup using Backup Utility, it fails (screenshot attached). Resolution: We discovered that the Kav database had become corrupted, and KSC was unable to access KAV, maybe owing to an abrupt power cutoff or power loss. We installed SMSS from this link: https://learn.microsoft.com/en-us/ssms/release-notes-20#202 We login to the Database Engine and discover that Kav database is suspected or corrupted state. Go…

Hi, Has anyone successfully tested and upgraded from Windows 10 to 11 using KSC and also Windows Deployment through PXE? What is the right procedure to follow, and which versions of Windows ADK and PE are supported for KSC 15.1 installed on Windows Servers 2016 and 2019? DHCP is installed on a Windows Server. Thanks.

Dear Kaspersky Community We have 8000 workstations, 4000 of which are expired, and we have submitted the license (Next EDR Optimum) to KSC and configured it for automated distribution. & the other 4000 workstations will expire in two years, thus I'd want to make a device selection on those 4000 workstations that are activated by an EDR Optimum license and set a task "Change Component Task" to install the EDR Optimum protection component; please advise on how to do so. Regards Ahnaf Tahmeed

Windows Server 2022 : Version 21H2 Kaspersky Security Center : Version 14.2.0.26967 KSC : Event Malicious object detected (Email Notifications) Event Malicious object detected happened on computer xxxx and IP Address xx.xx.xx.xx in the domain xxxx on Tuesday, 7 April, 2026 5:50:05 PM (GMT+08:00) Event type: Malicious object detected Name: chrome.exe Application path: C:\Program Files\Google\Chrome\Application Process ID: 10368 Result description: Detected Type: Trojan Name: HEUR:Trojan-PSW.Script.Generic User: xxxx (Initiator) Object: https://lf16-scmcdn.oecstatic.com/obj/oec-magellan-sg/i18n/ecom/finance_overview/js\gecAddress.jrs7ym18.j…

Dear Community We wants to deploy Netagent package of KSC Cloud Console remotely via AD GPO on all of the 2000 endpoints in our network, these workstations are domain joined how can we do that efficiently . Regards Ahnaf Tahmeed