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  3. Pero la diferencia es que tu puedes escoger el instalador, en cambio en el android es solo 1 y nadie te habla de las diferencias entre cada licencia además te venden como el Kandroid como el único software para mobile. Otra cosa es que puedas usar las otras licencias en diferentes dispositivos. Además que hay errores como indican en los comentarios. 1. El bloquedo de apps tiene lag o delay o se bugea SIEMPRE (literal el bloqueo del mismo celular es más responsivo) 2. Para navegar de "incognito" si me entienden, no detecta o hace algo respecto a esas páginas dudosas. No se porque no lo detectan como peligroso, deberían arreglarlo 3. Las actualizaciones están bugs (o no se actualiza o no te permiten actualizar)
  4. Hello @SFDAJM1, Welcome! Go to: edge://extensions/ & check *all* of the extensions -> Details, this bgnodfikjoihkcjjnefbjkeclamhipak will display in the browser URL path similar to this image: Also, a browser hijacker may have contaminated a previously good extension, Kaspersky is trying to protect you; reset the browser, select Reset Settings, select Restore settings to their default values. Exit the browser. Reboot the computer. Power on, login, make sure KIS is running, start Edge, check for the BG.WP.JS (not-a-virus:HEUR:AdWare.Script.ChromeExt.gen) alert? Thank you🙏 Flood🐳+🐋
  5. Hi @SFDAJM1, bgnodfikjoihkcjjnefbjkeclamhipak seems to be WinSafe. Do you have this extension installed?
  6. My Kaspersky Internet Security is frequently finding and recommending the disinfection of BG.WP.JS (not-a-virus:HEUR:AdWare.Script.ChromeExt.gen). It finds it here: C:\Users\*********\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\bgnodfikjoihkcjjnefbjkeclamhipak\15.64_0. I would like tpo know which specific extension it is that is constantly trying to redownload this and have it removed.Whether I'm working, gaming or an a call it pops up aneven if I disinfect without restart after awhile it force disinfects.
  7. я бы не рисковал https://opentip.kaspersky.com/https%3A%2F%2Fbyrut.org%2F/?tab=web откройте сайт в новой вкладке, после отключения защиты. но возможно срабатывает защита самого обозревателя. последствия вы берете на себя
  8. @Thoughts If “ShellExview” by Nirsoft doesn’t work on W11 here is another option : Run CCleaner : Tools > Startup > Context Menu > Disable/Enable "ShellEx.dll" + reboot ”C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.9\shellex.dll”
  9. Hello disable secure keyboard function and safe money in K you will find this problem disappear forever
  10. Hi again! I disabled battery saver and my issue got fixed! Auto updates are back as they should. Will wait a few days before marking it as the solution just to be completely sure. Thank you so much!
  11. @Laércio Your Kaspersky VPN. version is up-to-date. It looks like there could be a resolving problem on the DNS server from your ISP, could you please switch to e.g. Clouflare or Google DNS ?
  12. Yesterday
  13. Hello @Buff Dad, Thank you for the information! Before contacting support, please share with us: Windows OS version & build: https://support.kaspersky.com/common/diagnostics/15026? On the Window device: KSK version: How to find out which version of Kaspersky Safe Kids is installed on your device? Sign into (your) MyKaspersky account, on a Windows device, go to the Device use tab, print out & post back the Device use time (you've) configured please? Thank you🙏 Flood🐳+🐋
  14. Hi Flood, My child uses a Windows device, so I cannot comment on the android security restriction or persistent KSK screens. My only issue with the app is that it immediately issues a block as soon as the device is started, no usage required. Otherwise it does what I need it to do. I was hoping to be able to get away with just warnings and not resort to blocks, but we all know that does not work with children. Okay, I will contact Kaspersky help, see what they say. Cheers, BD
  15. @Berny @vajar107 and @durden Not tested in Windows 11, but as a temporary solution, try ShellExview by Nirsoft. It's a free application allowing you to disable context menu items. I use it on Windows 10 to hide the same Kaspersky context menu. It doesn't mention Windows 11 support, but I'm aware of others who have used it to hide other context menu items in Windows 11. It's a simply toggle, so once Kaspersky have rectified the issue, the menu can be re-enabled. Kaspersky's context menu appears in the software as Scan with Kaspersky Anti-Virus. Highlight, then choose disable to hide.
  16. Ок, почему отключение антивируса не позволяет зайти на сайт в том же браузере? Такое ощущение, что остается какая-то история блокировки. Как мне зайти на сайт после отключения защиты? П.с. но еще примерно 20 антивирусов считают, что с сайтом все ок.
  17. Hello @Voi, Welcome. Please see How to save an application license before reinstalling the operating system?
  18. Cevap için teşekkür ederim ancak çözüm değil gibi. Sormak istediğim şu: Bir siteye girmek istediğimde her seferinde ya master password istiyor ya da face id. Normalde ayarlarda kasayı kilitle seçeneğim asla olarak ayarlı. Bunun normali bu mudur? Herbir siteye giriş yapacakken master password girmek çok kullanışsız bir şey.
  19. A few years ago I reset my computer to factory settings and could not activate the license/subscribtion I had on the same computer before the format. There may have been a way but I didn't know it at the time. Now I am planning to reset my computer again, but I have a question: - How do I keep my current Kaspersky subscription after reseting my PC? Is it enough to download Kaspersky again and type in the activation code that I used when I started my yearly license back in June?
  20. @dyevgeniy была одна бага, ее вроде должны были поправить в новой версии. Воспользуйтесь советом @andrew75 и проверьте на самой последней версии продукта. Если не поможет, приложите скриншот ошибки
  21. Hello @Nicksiminson, Welcome! Go to: https://support.kaspersky.com/b2c#contacts - select either Chat or Email, fill in Order and payment issues, How to stop/cancel automatic renewal? -> follow the template below as a guide, if (your) software is different, fill in the correct software; it's important to provide the email address (you) used when (you) purchased the software, the correct name of the software, the date of purchase, the site where the software was purchased, the Order number - if (you) have it; Invoice number - if (you) have it & Bank receipt number - if (you) have it. After submitting the request to support - you will receive an automated email - with an Incident request number - beginning with INC0000*, then it may take up to 5 to 7 business days for the request to be processed. IF there's any issues, please post back detailing the problem & include the Incident request number? Thank you🙏 Flood🐳+🐋
  22. Windows 10 Version 21h2 SO 19044.2728 VPN App version:
  23. Hi did you you manage to cancel auto renew I am trying to do the same and it takes me around in circles, Nick.
  24. Bienvenid@ a la Comunidad de Kaspersky. La respuesta es teóricamente sí. Me explico, tanto KIS como KTS, están preparados para convertirse automáticamente en el producto que sea dependiendo de la licencia con la que se active. Si un instalador de KIS lo activamos con una licencia KTS, se convertirá en KTS, y viceversa con el instalador KTS y una licencia de KIS. Saludos.
  25. Hola, si tengo un internet security y le pongo una licencia de un total security (se la he puesto y no me ha dado ningún error) ¿cuando caduque la actual y se active la nueva se cambia el kaspersky de internet security a total security?¿o es la misma licencia tanto para el total como para el internet? es que no me ha dado error al instalar la licencia, me quedan 14 días de la vieja, gracias.
  26. Sí, en principio solamente hay un instalador, pero seguramente dependiendo de la licencia con la que se active, se desbloquearían más o menos características, es lo mismo que con las versiones de Windows, si a un instalador de Kaspersky Estándar lo activas con una licencia de Kaspersky Plus, la aplicación automáticamente se convertirá en Kaspersky Plus, con todos sus añadidos 🙂 Saludos.
  27. на kes так же(правда с параметрами не игрался еще). по сервер весы авто + web-сервер весы авто. и проблема при обращении к веб-серверу. причем после выхода из антивируса все открывается норм. ниже дистрибутивы и инструкция по установке (ключи не нужны, для проверки все ставится в демо-режиме) http://www.vesysoft.ru/download/ServerAuto/setupServerAuto20.exe http://docuwiki.vesysoft.ru/doku.php?id=manager:install http://www.vesysoft.ru/download/ServerAuto/VesyWebServer_setup.exe http://docuwiki.vesysoft.ru/doku.php?id=manager:web
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