Kaspersky Rescue Disk
114 topics in this forum
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Hello! If you can't find an answer to your question in the Knowledge Base and through searching the community forums, you can create a new topic with a question. Before you post a new topic in the Kaspersky Support Forum, please read the Forum rules. When creating a topic, be sure to specify: Version of your operating system (How to find the version of your operating system). Name and version number of the Kaspersky application (How to find the name and the version number of a Kaspersky application). Explain in details the nature of your problem. If necessary, attach a s…
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Kaspersky Rescue Disk is a free tool for scanning and disinfecting the operating systems that cannot be accessed directly due to infection. It includes Kaspersky Rescue Tool, the tool which implements scanning and disinfection of operating systems. Write Kaspersky Rescue Disk to a USB drive or CD/DVD disc and boot the computer under it. Use Kaspersky Rescue Disk when it is not possible to scan the computer or disinfect the files using the antivirus solution installed on your computer. For example, you can use the tool if malware blocks loading of the operating system or starting an antivirus on your computer. Advanced users can manually recover corrupted operating system…
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hi there , i own windows 10 and 11 pc , dell precision tower 5810,sapphire nitro rx580 , i need compatible kaspersky rescue disk iso cause the one provided default by kaspersky is not working well and does not detect network nor update data bases , i wish websire moderators to care about my request and provide me with suitable trustable replies even from free developers , thanks a lot in advance .
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I created a USB boot device by following Kaspersky's instructions, and using Rufus as per the link below: https://support.kaspersky.com/help/krd/2024/en-US/294012.htm No errors were reported in its making. Using F12, when booting the Windows 11 Desktop, the USB boots up but does not go beyond its first banner page (see attached). I also attach a copy of the folders/files on my USB stick. Please advise me on what to do next.
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本人使用的是Ventoy启动盘(D:),已关闭设备加密(BitLocker),UEFI设置为“从U盘启动”。卡巴斯基救援磁盘镜像位于D:\Rescue Disk\Kaspersky\krd.iso。我还创建了2GB的D:\Rescue Disk\Kaspersky\persistence.dat和D:\ventoy\ventoy.json(内容如屏幕截图 2026-05-04 221800.png所示,纯文本如下),目的是在U盘持久化部署病毒库。 已从Ubuntu发布页(https://packages.ubuntu.com/zh-tw/questing/all/linux-firmware/download跳转security.ubuntu.com/ubuntu)下载了linux-firmware_20250901.git993ff19b-0ubuntu1.10_all.deb,并改为.tar.gz后放在U盘根目录(如屏幕截图 2026-05-04 222053.png所示)。从U盘的krd.iso启动时,Boot in grub2 mode和Kaspersky Rescue Disk Limited Graphics mode都没有用,报错问题(如屏幕截图 2026-05-04 215306.png所示)仍然存在。 { "persistence": [ { "image": "/Rescue Disk/Kaspersky/krd.iso", …
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Dear Sirs and Madams, good day to all. I wish you all a wonderful day as well, and thank you very much in advance. Please help me find a solution to this problem. I used Kaspersky Rescue Disk 18 (Kaspersky Rescue Tool) to scan and analyze my Windows 11 computer to check for viruses. The problems I encountered were as follows: After I booted from the Kaspersky Rescue Disk USB drive and Kaspersky Rescue Tool started, it displayed the following message: ============================================================================================================== Warning Your Computer's operating system is in hibernation mode or has been shu…
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See image attached, rufus warns not to use the latest rescue ISO.
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I have tried to use the disk many times but I always get a black screen whenever I select any of the mentioned options. I read that my system may not be compatible but I think that's unlikely because the requirements are very simple. Attached are screenshots of System information.
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I'm trying to recover my keyboard, mouse, speakers, which aren't working after uninstalling kapersky. So i booted with kapersky rescue tool. But the tools option is just not showing I'm running windows 11 Please help, I've spent hours and hours on this with no luck this is 2024 kapersky rescue tool, the 2018 version was showing black screen on my laptop
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I installed Kaspersky Antivirus and my mouse and keyboard stopped working after restarting. I am trying to fix the problem using Kaspersky Rescue Disk 18 but it only shows a black screen after choosing “Graphic Mode” or “Limited Graphic Mode”. I have an Nvidia Geforce RTX 4070 graphics card. I tried to use this topic as a solution, however the link sent for KRD 2024 beta did not work. I can’t use my keyboard or mouse, I cannot run KRD since it gives me a black screen, and I can’t find recovery mode either. My PC is basically useless. Please help
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Dear Kaspersky, Recently I tried to download the latest version of Kaspersky Rescue Disk version 24 (Latest Build). When I tried to run on my Intel i9 9900k rig, it won't load as it will stuck at the cursor blinking non-stop. If I press the power button it will initiate a power down and I tried on a older rig Intel i7 3770k. The older rig can run without any flaw so I not sure what is wrong or the version 24 has compatibility issues with newer hardware. For the meantime I will use the much older V18 which is much less bug free and can load easiliy on any PC hardware.
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Not booting krd.iso while loading the iso it stops here: {17.71801} platform INT3515:01: deferred probe pending and doesn't go any further. Τhe previous version 18 had no problem. my pc: m/b : MSI MAG B460 TOMAHAWK (MS-7C81) CPU: Intel Core i5-10400 GPU: NVIDIA GeForce GTX 1070 MEMORY: TWO KINGSTON (8X2gb) DDR4-2666 / PC4-21300 DDR4 SDRAM UDIMM
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I restarted my computer over and over again and did the same steps as on the web page. in normal graphics mode I had a black screen problem so I started the other option, low graphics. but after 10 minutes of starting the scan the system completely locks up and does not respond at all, despite repeated attempts. System: 24 GB DDR4 2133 MSI B150 GAMING M3 İ5-6600 intel
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Good morning to the entire forum and especially to the Kaspersky staff. I begin with the premise of praising the product especially the rescue disk. This is because it is one of the very few software to create emergency disks that I sincerely appreciate these stand alone solutions. Now let's move on to the description of the problem. 1. I create a virtual disk through the Windows disk management console. 4 Gb VHDX disk. 2. Always through the Windows disk management console I mount the hard disk for its subsequent modification 3. I use RUFUS to write the ISO correctly downloaded from the site using the ISO Image function as the DD image creates a virtual disk…
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Hi, I recently download the latest Kaspersky Rescue Disk to scan a potentially infected Linux system, the system is encrypted with LUKS and uses LVM2. When I attempt to unlock the drive using the KRD environment, I get an error saying "device parameters invalid". I have no problem unlocking the drive using a standard Linux distro. I'm guessing that KRD does not have the proper support for LUKS or LVM2? Dose anyone have a solution to unlocking LVM2 volumes encrypted with LUKS on a KRD environment? Thanks
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Hello everyone, I have a small problem... ? How can I read hard disks on INTEL RST controllers that are not in RAID mode? In the laptop BIOS, I have no choice. Intel's RST mode is enabled by default. No AHCI, no Raid mode possible, I can't activate AHCI. When I'm on KRD, I can't see the laptop's internal disk. And I can't use a custom KRD with built-in RST drivers. I have to download the new version of KRD, and integrate the RST drivers myself. Is there a tutorial for this? Regards.
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My system has a RAID1 volume consisting of two 6TB drives under Intel RST. I attach a screenshot of the BIOS showing the RAID volume, and of the RAID Disk in Disk Management in Windows 10. Under Linux, I see two separate drives (sda and sdb) and each partition is repeated twice in File Manager. I am afraid if I scan one of the disks and KRD modifies it, this will break my RAID1. Is it possible to mount this RAID volume in Linux (mdadm?) without damaging it?
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Hello! My Computer is Asus K6604JV laptop Windows Ver is 22H2 W10 Pro. After selecting the boot flash on uefi and restarting the PC, I am seeing a Asus Logo with a white "-" symbol, and it stucks at that point. I saw maybe it can be because of the compatibible issue. Can you help me ? Thanks
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Hi, Unfortunately there is no information about versions of KRD so I just can write I downloaded KRD 13 Sep 2014 and it does not boot. It repeatedly writes to the screen: "COMRESET failed .... retrying in 8 secs", etc. Fortunately I saved the older version I downloaded 9 March 2024 and it does boot but always says there is a newer version so it does not download the new database. What can I do, please?
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About a decade ago Kaspersky revealed numerous pieces of malware that are unofficially attributed to the NSA. "Fanny" was one of those. It exfiltrated information from air-gapped (not connected to the Internet) computers. Three questions: 1. If my computer were infected with Fanny or its brethren and I were to connect to the Internet with Kaspersky Rescue Disk, would Fanny be able to exfiltrate information or "phone home"? 2. Can Kaspersky Rescue Disk detect hard disk controller firmware viruses? 3. Can Kaspersky Rescue Disk detect BIOS viruses?
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When run krd i cant see any network(wifi or lan) i tried to use several demo's found on the forum but got blackscreen while starting graphics mode. Laptop - dell g5 5590
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Hello, as i said the screen turns black when i select the graphics and this don't let me to enter in. I followed al the steps rigorously.
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Hi, There is a way to scan a disk encrypted with Bitlocker with with the KRD? Regards
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Hello there, trying to run Kaspersky Rescue disk after the computer has been compromised. Following the instructions first it appear message saying the "The product folder is in the RAM and all the information will be lost after the reboot of the device". Then I am ending up in both Graphic mode and Limited graphic mode to the same error. "Can't initialize services" With second user windows showing progress of the initialization 50% with green bar filled half through. And only option is to just close the dialog box without initialization to be completed. I have enabled the trace, but I can't locate the log files, that lead me to a thought they are also just i…
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Hi Forum Users ? I Download the NEWEST Kaspersky Rescue Disk Yesterday burned it to a CD in my external CD Drive for my Laptop. The Problem is when i let it load all the files and go into Rescue Mode the anti Virus scanning Tool is stuck At "initializing" 75% i dont know. my PC is NOT Infected but i just want the ant virus scanning tool to initialize 100% i wait 30 Minutes its stuck. theres nothing wrong with my HP) OMEN 15 Gaming Laptop.
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