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Mart24

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About Mart24

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  1. Thank you for taking the time to reply in such detail. I finally took it in to the store where I bought my laptop and they uninstalled everything, wiping it all clean, and reinstalled Windows, etc. Talk about frustrating. They, howerver, highly recommend Kaspersky Pure and reinstalled Pure 2.0...Fortunately, I don't have a lot on that laptop...Thanks again!
  2. I thought I uninstalled it, but when I went back into Safe Mode just to see, the file: KASPERSKY PURE 2.0/CRYSTAL is still there. Says it's removing it, and when I searched for it on my computer in reg. mode, it's not there. I go back into Safe mode and it's still there.
  3. Hi! Looks like I've uninstalled it. Thank you! But still having problems installing the latest version (3.0) ...getting same error message and won't install it. Thank you for your help.
  4. Hi! I was having problems with Pure 2.0 (couldn't turn on the program) and decided to try to install the latest version. I created a case file and was given some suggestions (don't think they looked at the MySystemInfo that I sent because it was just a general solution to several problems that weren't my problem. One of the suggestions, though, was to uninstall Pure 2.0 before trying to install the updated version. When I tried to uninstall it, I got this error... Error 1316: network error occurred while attempting to read from the file c:\windows\Installer\Kaspersky PURE.msi So I cannot uninstall the program from my computer. I then tried to download Pure 3.0 anyway, extracted the files, tried to install it and that failed. I then got the same error message. I created a new MySystemInfo file. See: http://www.getsysteminfo.com/read.php?file...abfe2de60005119 I have Windows 7, 64 bit operating system. Please help. Thank you!
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