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Dear Yaseen0, Was it a new installation of network agent or did you upgrade from an old version? I suggest that you uninstall current network agent using cleaner.exe https://support.kaspersky.com/ksc/13.2/tools/13088 , reboot server then install network agent 14.2

Hi Marcos, This error means that there's an Incompatible software on that computer, even a registry key of that software can be the cause of the issue. I suggested that you completely uninstall the antivirus that was installed on that computer & search for its keys in regedit. If the issue is not solved please contact Kaspersky technical support by sending a request via this link : https://companyaccount.kaspersky.com/account/login Thank you!

Hello DimitrisK, All applications that you have listed are compatible with Kaspersky Security Center 14.2 Windows : https://support.kaspersky.com/KSC/14.2/en-US/172903.htm I'd recommend that you upgrade Network Agent & Kaspersky Endpoint Security for Linux to latest versions because the installed versions are not supported or in limted support : https://support.kaspersky.com/corporate/lifecycle#b2b.block3 https://support.kaspersky.com/corporate/lifecycle#b2b.block1.kes11linux

Hi Steve, Please contact Kaspersky technical support by sending a request via this link : https://companyaccount.kaspersky.com/account/login

Hi Mostafa, Please post request about Kaspersky Endpoint Security Cloud here : https://forum.kaspersky.com/forum/kaspersky-endpoint-security-cloud-155/ I would suggest that you open device settings to get more details about critical status. We will probably know what's going on. Please share a screenshot. Thanks!

Hello muhammad.moin, That's may be related to a database issue, it may be full or the event limit has been reached. Try to increase events limits : https://support.kaspersky.com/KSC/14.2/en-US/181228.htm , if you still have issue I suggest that you contact customer support : https://companyaccount.kaspersky.com/account/login

Hello Mlad, Kaspersky Security Center 11 is outdated, I suggest that you install the latest version & check if the problem is solved. Check this link for instructions on how to upgrade the administration server : https://support.kaspersky.com/KSC/14.2/en-US/179979.htm

Hi Vroonhoven, Kaspersky Endpoint Security Cloud Pro licence includes Endpoint Detection and Response & Root-Cause Analysis within EDR. Please take a look at this artcile for more details : https://support.kaspersky.com/Cloud/1.0/en-US/101540.htm

Hi Kasper2023, I advice you to add more conditions for Network Agent to be switched to an out-of-office status like DNS domain, DNS server address... : https://support.kaspersky.com/KSC/14.2/en-US/10807.htm

Hi rsu, You can find details here : https://support.kaspersky.com/KSC/14.2/en-US/151345_1.htm Thank you!

Hi MihailSol, I suggest that you use Web control : https://support.kaspersky.com/KESWin/12.4/en-US/128048.htm please refer to this link for instructions about adding a rule : https://support.kaspersky.com/KESWin/12.4/en-US/123289.htm

Hi Sarmed, Do you use Kaspersky Security Center as an administration server? If that's the case, please refer to this link : https://support.kaspersky.com/KSC/14.2/en-US/89277.htm

Hello, A patch will be released to fix the reports issue on Kaspersky Security Center Cloud Console.

Hello, If you still have issues, I suggest that you contact Kaspersky technical support : https://companyaccount.kaspersky.com/account/login

Hello, You can move devices from Kaspersky Endpoint Security Cloud to Kaspersky Security Center on premise using 'klmover" command line : https://support.kaspersky.com/KSC/14.2/en-US/227839.htm 1- Open a CMD in administrator mode 2- Point to Network Agent folder, example : cd C:\Program Files (x86)\Kaspersky Lab\NetworkAgent 3- klmover -address ip-of-ksc example : klmover -address 192.168.1.22