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bit-locker encryption issue

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We need solution for below senario

1. HR team having one machine with Bitlocker encryption and password, This password will not be shared to System Admin.

2. We (System admin) deployed KAV Encryption to HR team laptop and desktop's.

3. Issue is when they copy files from Bitlocker encrypted machine to their KAV encrypted laptop/desktop, User machine getting reboot.

Please give the solution so that we should not remove Bitlocker encryption.


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