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Flood and Flood's wife

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  1. Hello @JasonR, Have all 20 US remote virtual servers been tested? Is patch(a) installed for the VPN? Read: Why is it impossible to open a website with Kaspersky VPN Secure Connection enabled? Contact Support: select either Chat or Email, Connectivity issues, VPN related issues template; support may request logs traces & other data, they will guide you. Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋
  2. Hello @Pol Gillard, Welcome! In some regions, Kaspersky's new product range (M7 / 21.7.7.393), is already released, see comments by @tistou77 & @Berny, in NOUVEAU KASPERSKY (MR7) - Dany51. Read: Kaspersky: Basic, Standard, Plus, Premium - Info & FAQ - Berny. Standard: Download Kaspersky Standard Antivirus 2022 for free | Kaspersky Plus: Download Kaspersky Plus 2022 for free| Kaspersky Premium: Download Kaspersky Premium 2022 for free | Kaspersky Read: Kaspersky : notre nouvelle vie numérique 💥Also, the comments by @Igor Kurzin, "In the future version of the product there will not be such a notification as it is excessive and unnecessary.", were posted Thursday, 22nd September, 2022, 17:05; AFTER M7 release; Igor may be speaking about an update that's yet to be distributed🤔 Thank you🙏 Flood🐳+🐋 Ping @Igor Kurzin
  3. Additional @Adarsh, We've added images as a guide & links from Danila T., at the moment the reply is "hidden", it's been reported; when the Mods/Admin have time, they'll kindly release it. Thank you🙏 Flood🐳+🐋
  4. Additional @Adarsh, Use these images as a guide: Thank you🙏 Flood🐳+🐋 & additional links from Danila T. https://firestickblog.com/how-to-transfer-files-to-fire-stick/ https://firestickappsguide.com/openvpn-on-firestick/
  5. Hello @Adarsh, Welcome! From @Danila T., "On Amazon Firestick, use the KVPN configuration file, which needs to be downloaded from (your) MyKaspersky account ->Secure connection tab, via a device with Windows and transferred to Amazon Firestick. This feature is available for premium users." Kaspersky's documentation: How to set up a connection via OpenVPN. Thank you🙏 Flood🐳+🐋
  6. Hello @Kempie, Sven, Thank you for taking the time to update the Community🙏 Good work, well done👏 We're delighted with the outcome🤸‍♂️ As the PC is shared, one other thing you may wish to consider, if you've not already done so, is use Kaspersky Standard Password protection, How to password-protect access to the application management functions? Thank you🙏 Flood🐳+🐋
  7. Hello @techsupportius, Welcome! Gosh, 3days running, with 4 days to go, that doesn't sound good, let's see if we can help; please share with us: Which Kaspersky Anti-Virus version & patch(x), x=letter, is installed, on the Windows taskbar, or hidden icons, rightclick the Kaspersky icon, select About, please? Which Windows OS version & build - read & follow: How to find the version of your operating system How often is the computer shutdown, using Shutdown, not Restart? Please post back? Thank you🙏 Flood🐳+🐋 Resources: A scan task freezes or stops Scanning the computer Scan settings
  8. Hello @Kempie, Thank you for posting back & the information! The 2nd user is protected😊 1 User account - means only 1 My Kaspersky account can be created for the subscription/license and that MyKaspersky account is associated with the email address that was used for the purchase. 3 devices, allows (you) to activate the subscription/license for any 3 devices but not more than that. The software installed on the PC, as it is at the moment, with two Windows users = one device. 💥To manage the Database update issue: The 2nd user must select/fill in: Other user Your Windows login -> Admin rights (When he's Current user, he has a standard Windows account, with no admin rights, i.e., no authority, to run the DB updates) Your Windows login password By default, the Kaspersky application update task is run in the name of the user with whose rights you are registered in the operating system. Resource - Run database updates as Thank you🙏 Flood🐳+🐋
  9. Hello @Kasperov, Advice from @Igor Kurzin 👉There's no point deleting c:\ProgramData\Kaspersky Lab\AVP21.3\Bases\Cache\. 💥Leave this folder alone. IF there's no active running scan task or no active background write-read operations on the disk, contact Support. Thank you🙏 Flood🐳+🐋
  10. Hello @Kasperov, Welcome back! c:\ProgramData\Kaspersky Lab\AVP21.3\Bases\Cache\ - should only be around - 360+-MB; that's not a lot of "space"; is it larger on your system? What are the device OS version & build & specs? Does "Kaspersky Lab Launcher taking 30% of cpu for a long time"; mean the issue has been happening for a LONG TIME; it's not a NEW issue? Please let us know? Thank you🙏 Flood🐳+🐋
  11. Hello @Kempie, Welcome! 🔴BEFORE doing the solution proposed by @promo30, how many USERS accounts is the Kaspersky Standard license for⁉️ And, in (your) MyKaspersky account, go to https://my.kaspersky.com/MyLicenses#/portal/pages/licenses/all - how many DEVICES does it show? -> see our image as an example: Please post back? Thank you🙏 Flood🐳+🐋
  12. Hello @Rizwan Welcome! 💥Kaspersky software for mobile phones need the phone to have a sim card. Is it for a mobile phone? Tell us more information please, read Leia antes de criar um novo tópico! by Don Kidd Thank you🙏 Flood🐳+🐋
  13. Hello @Codename K, Welcome back! 💥Do the same issues happen in all supported browsers: Edge, Chrome, Firefox? Irrespective, of 1. please log a case with Kaspersky Support; on the support page select either Chat or Email, then select Application malfunction, Other template; please include any screen images of the issue(*s) & a detailed history. Support may request logs, traces & other data; they will guide you. Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋
  14. Hello @RayBigBird, Welcome! It's preferable to allow the process to complete, by default - a Full scan, scans the following objects: a. System memory. b. Objects loaded on operating system startup. c. System backup storage. d. Hard drives and removable drives. It helps us help you, if we know the following: Which OS name, version & build? Which KAV version & patch(x), x=letter? Has the Full scan ever been run before? How long has KAV been installed? Were any of the Full scan parameters modified - before starting the scan? When was the last time the computer was fully shutdown, using Shutdown, not, Restart, then powered ON, by pressing the power button, on the machine? Please post back? Thank you🙏 Flood🐳+🐋 Resources: A scan task freezes or stops Kaspersky Free - Full scan Scanning the computer
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