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Shingi

Removing Licenses on Decommissioned PCs [In progress]

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Shingi   

Hello,

 

I have a 100 user network in use if 96 nodes on their licence & I want to replace 26 of their endpoints with new laptops. how do I remove the licence key from the machines being removed from the network so that I add it onto the new ones. I have tried removing it physically from the License Tab of KES10 but some havent resolved to this effect on KSC. How do I resolve this?

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Hello,

 

I have a 100 user network in use if 96 nodes on their licence & I want to replace 26 of their endpoints with new laptops. how do I remove the licence key from the machines being removed from the network so that I add it onto the new ones. I have tried removing it physically from the License Tab of KES10 but some havent resolved to this effect on KSC. How do I resolve this?

 

Hello.

 

For the license count to decrease, the workstations need to be removed from KSC database.

This means, after the hosts have been effectively disconnected from the network, they need to be deleted from their managed groups in KSC Console, then from Unassigned devices if necessary. You can check whether the host has been removed from the database by running a search for it on the server: this should not return any results.

 

Thank you.

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Shingi   
Hello.

 

For the license count to decrease, the workstations need to be removed from KSC database.

This means, after the hosts have been effectively disconnected from the network, they need to be deleted from their managed groups in KSC Console, then from Unassigned devices if necessary. You can check whether the host has been removed from the database by running a search for it on the server: this should not return any results.

 

Thank you.

 

thanks,

 

let me try this and revert back to you

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