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garu

network agent issue on my system

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hi,

only few client systems having this issue others are working fine. Kindly resolve the issue . No there is no network issue.

BR

 

 

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: They are using Windows 7 professional 32 bit as a client

   we are facing following error Transport Level error during netagent connection to server.

 

   Netagent version 10.5.1781 and server version is same

 

   We have done following:

 

    1. Run KLMover

 

    2. Check the connectivity of 13000 and 14000 port through telnet which is successful

 

    3. Uninstall the netagent and reinstall it

 

   4. Manually put the certificate to netagent

 

   5. Apply patch A to the netagent

 

   6. Make sure to close all firewals

 

We have attached following

 

1. GSI of the server

 

2. GSI of the client

 

3. Screenshot of error in Klnagchk utility which showing connectivity problem with 13000 port

 

4. Screenshot of telnet result of 13000 and 14000 port from client

BR

 

 

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2 часа назад, garu сказал:

: They are using Windows 7 professional 32 bit as a client

   we are facing following error Transport Level error during netagent connection to server.

 

   Netagent version 10.5.1781 and server version is same

 

   We have done following:

 

    1. Run KLMover

 

    2. Check the connectivity of 13000 and 14000 port through telnet which is successful

 

    3. Uninstall the netagent and reinstall it

 

   4. Manually put the certificate to netagent

 

   5. Apply patch A to the netagent

 

   6. Make sure to close all firewals

 

We have attached following

 

1. GSI of the server

 

2. GSI of the client

 

3. Screenshot of error in Klnagchk utility which showing connectivity problem with 13000 port

 

4. Screenshot of telnet result of 13000 and 14000 port from client

BR

 

 

Hello!

Do you have any traffic limitations in your network?

Does the network work fine in other cases on this computers?

 

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