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givethisWave

Computers in KSC Groups disappearing

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So i have KSC installed and im trying to make a deploy of 400 computers + o - , the thing is that when i move like 10 computers to a group its everything ok, but when i came back the other day to see the console i find out that there is only 1 computer in the group that i put 10 and those other 9 are now in the Managed Divices Group.

Is there a bug that is causing this? Or a bad config?

Thanks for the help.

Edited by givethisWave

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Hi,

Automatic device moving rule may be active.

On KSC, follow Advanced -> Network Pool -> Actions -> Set up rules of device moving to administration groups. Double click the rule and choose "Run once for each device".

I would appreciate if you can observe and share the result.

Thanks.

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Hi,

Other suggestion:

Did you try to delete these devices from Managed Devices and unassigned devices? After deleting you can start network pool and move these devices to related group.

Thanks.

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3 часа назад, givethisWave сказал:

Already sent a Google Drive link to download the logs.

Hello!

Please grant an access to this file on google drive.

Thank you!

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hace 9 minutos, Dmitry Parshutin dijo:

Hello!

Please grant an access to this file on google drive.

Thank you!

Just sent another link to download the logs to the account KLCentralSupport

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30 минут назад, givethisWave сказал:

Just sent another link to download the logs to the account KLCentralSupport

Hello!

Thank you for provided files. Unfortunately there is no event logs folder in this GSI.

Please collect GSI with enabled option include windows event logs.

Attach it using the described scenario. Thank you!

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hace 1 hora, Dmitry Parshutin dijo:

Hello!

Thank you for provided files. Unfortunately there is no event logs folder in this GSI.

Please collect GSI with enabled option include windows event logs.

Attach it using the described scenario. Thank you!

Done

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hace 3 minutos, pbearden dijo:

I have this same problem. Did you ever find a fix? Thanks!

We are working on it with the Support i guess.

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Thanks! I've had this problem for a while now but have just tolerated it. It is really frustrating!

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Hi,

Thank you for that info!

Could you please confirm that there are no instalation tasks that re-install Network Agent(with or without KES) at these hosts?

Thank you!

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En 10/11/2018 a las 1:26, Nikolay Arinchev dijo:

The task can move a PC to the specified group after installation.

moving.png

yeah but the pcs that are going out of OUs are not specified in the task, i make 1 deploy a boom all the pcs are gone from the ous to unasigned devices.

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