Jeremic

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About Jeremic

  • Rank
    Cadet

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  • Gender
    Male
  • Location
    Nis
  1. Hello, Thanks for showing GUI window.Currently you have managed subscription license,which will expire in next 40 days.As you said you already have brought license which you will activate after the existing ones expires. Best regards.
  2. Hello, In regarding with the suggestion above,check this link https://support.kaspersky.com/12117#block2
  3. Hello, You can add your new key as alternative one,and he will be the activated when the current one expires.
  4. Hello, In my opinion I will stay on KIS 2016 for next few months and when they release KIS 2018, I will switch to this version. From what I saw on forum, a lot of issues with KIS 2017, people are complaining a lot. Patch will maybe resolve the most of the issues, but waiting for that is too long, especially when you paid for that. I hope that most of the problems will be resolved in 2018 version, otherwise I will change my protection solution. Best regards.
  5. Hello, That's not true,I renewed in December my KIS,got a new license and added as alternative key.After my license expired,it started to count days. Also, new renewal license can be added in my kaspersky portal,and later on can be added to device. Cheers.
  6. In regarding with a post above, I agree that license code can be added when the existing once expires. You can add new code as alternative and it will be activated when existing once expires. Best.
  7. Hello, I am using KIS 2016 version and do not have this problem, but other people have and already report this issue. I will wait for 2018 version,but if they continue with such issues and long time waiting for patch,I will say goodbye and swith to other AV solution.
  8. Hello Stefan, It's known problem in KIS 2017 version.You can wait for patch or you can install KIS 2016 version. Best regards.
  9. Hello, Also, I encountered same issue like you described. Installed version : KIS 18.0.0.302 Best regards.
  10. Hello, Long update operation is only happening when anti-spam component is enabled. OS: Windows 10 x64, 14393.576 ( installed as a virtual machine on HyperV) Installed version : Kaspersky Internet security 2018 (18.0.0.302) Steps: - Enable all components except anti-spam component - Run update operation ( less than 5 minutes) -> depends if the update is running the first time - Enable Anti-Spam component, and run update operation again - It downloads everything in normal time, but after downloading it take more than 20 min to apply updates ( during that time you can't stop update operation) Traces: https://cloud.qainfo.ru/s/O3laChWzPnCIwSb Best regards.
  11. Hello, Definitely some kind of issue with long running update operation when anti-spam component is enabled: OS: Windows 10 x64, 14393.576 ( installed as a virtual machine on HypeV) Installed version : Kaspersky Internet security 2018 (18.0.0.302) Steps: - Enable all components except anti-spam component - Run update operation ( less than 5 minutes) -> depends if the update is running the first time - Enable Anti-Spam component, and run update operation again - It downloads everything in normal time, but after downloading it take more than 20 min to apply updates ( during that time you can't stop update operation) Traces: https://cloud.qainfo.ru/s/O3laChWzPnCIwSb Best regards.
  12. Hello, On this url you can find download http://products.kaspersky-labs.com/english/homeuser/kis2016/ When you download exe file and install KIS, you need to prevent automatic download of new version.Do you know how to do this? Best regards.
  13. Hello, What do you mean with remote acess,describe a little bit.Do you mean on establish remote desktop connection? Best regards.