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KL Russia
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Everything posted by Ivan.Ponomarev

  1. Hello! You have to create the report on both servers. Are these servers a master and a slave? Thanks!
  2. Здравствуйте! Плагин можно загрзить на этой странице: https://support.kaspersky.ru/ksv5la#downloads Спасибо!
  3. Здравствуйте! Данная проблема известна и скорее всего будет поправлена в следующей версии. Спасибо!
  4. Здравствуйте! УТочните пожалуйста, все плагины управления установлены? Спасибо!
  5. Hello! Have you used the way mentioned by my colleague? Thanks!
  6. Здравствуйте! Приложите пожалуйста экспорт результата задачи. Спасибо!
  7. Hello! Please state your software versions and describe the problem in details. Thanks!
  8. Hello! The status differences are described here: https://help.kaspersky.com/KSC/SP3/en-US/155180.htm Thanks!
  9. Hello! Please explain the purpose of not starting the avp.exe after installation. Thanks!
  10. Hello! In the application startup control you need to create a rule blocking the desired software. Thanks!
  11. Hello! Please state your versions in use and explain your installation scenario. Thanks!
  12. Hello! What exactly do you mean by the config information? Please describe it more exactly. Thanks!
  13. Hello! You can create a remote installation task based on a software report or you can set an option in this task - do not install if software already installed and run it on all the machines. Thanks!
  14. Hello! Please make sure that all the locks are closed in the policy. Thanks!
  15. Hello! If you want to use KSC as an update source then you need to tasks: download updates task and client update task. In the frst task you can set up the location where to store the updates, in the second one you can set up the source of updates. Thanks!
  16. Hello! Yes, this task is meant. The rules should become available automatically. Thanks!
  17. Hello! We do not require any third-party licenses for KSC or KES. Thanks!
  18. Hello! First of all please create a backup of your SQL DB via the KSC task. After the installation is complete please retore this backup. Thanks!
  19. Hello! Older versions can be provided via an incident at companyaccount.kaspersky.com Thanks!
  20. Hello! Yes, you can create a report on installed software and specify it for a certain software. Thanks!
  21. Hello! Please check these artickles: https://support.kaspersky.com/14354#block3 https://support.kaspersky.com/14840 Thanks!
  22. Hello! You cannot instal major updates without disabling full disk encryption because this update changes the boot lines for the OS and the pre-boot agent becomes unavailable. Thanks!
  23. Здравствуйте! Держите нас в курсе. Спасибо!
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