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  1. I can confirm it's now working with Google Chrome with KIS Database version 10-June-16 11:40, for me at least. Thanks!
  2. Having the same problem described above with Chrome Version 51.0.2704.84 m (64-bit) on Windows 10. I can connect to Facebook successfully by using the Edge browser with no changes to KIS settings. KIS© with Database 09-June-16 16:17:10 Have tried updating databases, clearing Chrome cache, rebooting; still the same.
  3. If you've gone from KIS 2015 to KIS 2016 without activating KIS 2016 with your existing code, then you can use the trial 30 day period as you're going from one version to another. That should tide you over until Barclays send you the code.
  4. Sorry about that, made a small boo-boo in my original post. The Barclays instructions seem to be a bit wonky - Step 4 should bring you to a screen with two options and it's the one of the right you want to select: Once you've selected that, just follow the instructions so that they send you a new code. If you're still having problems, then you're best contacting Barclays online helpdesk directly on 0345 600 23 23 (number taken from the Barclays FAQ in Post #2 above).
  5. I've been having the same problem with Facebook slowly grinding to a near halt in Google Chrome for months and as far as I can gather it's an issue with Chrome (likely the embedded Flash driver it uses) itself, rather than a problem with Kaspersky. This solution seems to work for some people: http://answers.yahoo.com/question/index?qi...23164403AAZ4qpt OP, I would still post your GSI in case there is another problem, but I suspect you may need to move to Firefox to use Facebook smoothly if the above doesn't help.
  6. Just to say that KIS has successfully completed it's automatic rootkit scan and idle scans a couple of times since I did the above with no issues.
  7. Similar issue here, worked fine until the next reboot. Noticed that the rootkit scan was stuck on 99% with a file called "C:\Windows\System32\consent.exe" indefinitely. I've uninstalled (not with kavremover) > rebooted > re-installed KIS2013 and updated the databases (now on patch "f" again). PC has been rebooted a few times since then. Will monitor to see if the issues re-occur.
  8. Just to say that I had the exact same problem on Windows 7 64-bit, but the issue was fixed by the advice richbuff supplied here: Post #18 In particular: Please disconnect from the internet, then disable Kaspersky self defense (located in Settings > fourth cardboard box icon), then exit Kaspersky via right click the red K tray icon, then reboot, then re-enable Kaspersky self defense > apply > ok, then re-connect to the internet.
  9. Have a look at my post #5 in the topic below as it may help, although there may be some differences between my phone and yours. Worth a go anyway: http://forum.kaspersky.com/index.php?showt...=246354&hl=
  10. I had the same problem earlier today when I updated to ICS 4.0.4 via Kies. What I did was: 1. Go into Task Manager. 2. Select the Downloaded Tab at the top. 3. Scroll down to Kaspersky Mobile Security and select Uninstall. 4. This prompts you to go to the System Administrators and you can uncheck KMS. 5. I then got a phone dialler style screen, to which you enter your Kaspersky security code (the one you set up during installation). 6. You can then get back into the Task Manager, select the Downloaded Tab and successfully uninstall KMS. If you did set up a KMS security code, to remove it completely you'll also need to do the following: 1. Go into Security (you'll be prompted to enter a code, this is the KMS security code). 2. Under Screen Lock, select None. Hope that helps for future reference anyway.
  11. If you can't recover anything more from the hard drive, then you might want to consider buying one of these adapters... IOMAX USB 2.0 to SATA/IDE Adapter (Amazon link) ...I've found them to be a lifesaver when it comes to corrupted Windows installs. You just whip out the hard drive, plug one end of the adapter into the hard drive, the other end into a working PC and you can copy/paste the files across.
  12. This sounds more like a Windows error than something to do with Kaspersky. I would start by reading through these articles: http://support.microsoft.com/search/defaul...1033&mode=r
  13. The simple answer to that one is pretty much "no", I'm afraid. Can you re-run the GSI and post the link to the report - this is so that we can see if there are still some underlying issues that are nothing to do with Kaspersky. Also, have you definitely reverted the Hosts file entries to their original settings? There are some, shall we say, dubious Adobe entries in there that may indicate you're using pirated software?
  14. Can you try right-clicking on the "K" in the system tray and selecting Pause Protection, that should allow you to download the GSI tool and generate the report. Remember to re-enable it once done, then post the GSI report link in your next reply.
  15. Once Kaspersky is installed, you can quite happily install Malwarebytes afterwards. It's only the initial installer that is a bit sensitive about other AV products being on the same machine, which is fine IMO as it stops the uninformed user from ending up with clashing products on their PC. Also, the current KIS installer will remove MBAM and other potentially clashing products as part of the install (it automatically initiates a reboot, then the KIS install will complete).
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