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Hi,

 

I had installed KIS 6.0 which was working fine in the Laptop, now after installing KIS 7.0.1.325, the system is in a loop. :blink: After giving the login password, it says windows has been changed and have to restart.The system works fine in safe mode.

 

Sending the Getsysinfo file for analysis.

 

Please suggest how to proceed.

 

Thanks in adavance.

JJ

sysinfo.txt

Edited by Judah

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Hi Richbuff,

 

Happy to be welcomed, will be more elated if the problem can be diagnosed and solved.

I tried reinstalling KIS 7.0.1.325 couple of times, but the result is same. so reverted back to KIS 6.0.2.621 which is working fine, but the problem is the KIS 6.0 license is expiring in couple of days and i have bought the license for KIS 7.0

 

So need some solution ASAP.

 

Thanks for your help.

JJ

 

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Can you do a second GSI? Your report contains a notice that the utility is not current or is corrupted, parts appear to be missing. See: http://forum.kaspersky.com/index.php?showtopic=36444 Upload the report to: http://gsi.kaspersky.fr/ scroll down for normal access. Copy-paste link to the report here. Also, try this: Boot in safe mode, there open regedit through start->run, type in regedit and press ok. In the left side navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Klif. In the right side you will see a Start entry with the value 1, double click it and set the value to 2 or 3. Close regedit and reboot.

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Can you do a second GSI? Your report contains a notice that the utility is not current or is corrupted, parts appear to be missing. See: http://forum.kaspersky.com/index.php?showtopic=36444 Upload the report to: http://gsi.kaspersky.fr/ scroll down for normal access. Copy-paste link to the report here. Also, try this: Boot in safe mode, there open regedit through start->run, type in regedit and press ok. In the left side navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Klif. In the right side you will see a Start entry with the value 1, double click it and set the value to 2 or 3. Close regedit and reboot.

 

Extremely Sorry, was away, and was not able to reply earlier.

 

Thanks Richbuff, your registry suggestion worked. I changed the entry in registry and Bingo KIS 7.0 is working. :b_lol1: Whole hearted THANK YOU!! :bravo:

 

Only thing I did, was to not want to take risk again, and have installed KIS 7.0 with Custom option installing only AV features and it's working fine.

 

Rds,

 

J

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