Jump to content
  • Announcements

    • Rodion Nagornov

      Долгое сохранение сообщений || Delays while posting (click here to read the full text RU/EN)   09/20/2017

      Due to some technical reasons visual delays are possible while message sending. Actually your message is published immediately - just interface works long. In such case, please, do not re-send your message immediately! Press F5 to reload the page and check if your message/topic is published. || По техническим причинам возможно визуально долгое отправление сообщений на форуме. Фактически ваше сообщение публикуется мгновенно - долго отрабатывает графика. В случае подобной ситуации, пожалуйста, сначала обновите страницу (F5) и проверьте, появилось ли ваше сообщение. Не пытайтесь сразу отправить его заново.

Renewed total security still getting expiry notice

Recommended Posts

hello I hope you can help

Today, I was notified that my kaspersky total security 2017 was due to expire in 30 days time and was given the opportunity to download and pay for next years version which I did via paypal and got a receipt. I was given a key which I have kept a note of, and instructed to restart once download had finished.

After the restart, I am still getting the notice that my current version will expire in 30 days time. How do I get rid of this, now that I have paid for a new subscription, manually.

Thanks in advance for your help

Share this post

Link to post

Did you enter the new activation code? Is the notice via email, pop up or in the Kaspersky application? 

Also, please check system date/time is correct. 

Share this post

Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now