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Kaspersky Encryption [In progress]

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Hi,

 

When we do the full disk encryption in one of our client, it gives following error. see the attached image.

 

We use following,

 

KSC 10.2.434

KES 10 SP1

 

also see the get system file and others....

post-381212-1437476761_thumb.jpg

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Hi,

Check if you are concerned by this article

 

thank for the reply.

 

i checked the URL and our version is not there(dell optiplex 3020).

 

i need to know what is the meaning of "Device incompatible with authentication agent"

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thank for the reply.

 

i checked the URL and our version is not there(dell optiplex 3020).

 

i need to know what is the meaning of "Device incompatible with authentication agent"

Hello,

 

It means that the FDE is not supported on the provided Platform. You can request to Company Account.

 

Thank You!

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