muhammad.moin
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Oh, so you are using the Web Console? If yes, there is also a remote installation tab, and there the same procedure follows.
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Hello! You can do this from the following tab in the security center: After that, you will have to download the package from the official product page of Kaspersky: "https://www.kaspersky.com/small-to-medium-business-security/downloads/endpoint" then do the follow steps as below to get the standalone package in your KLShare folder. After successfully creating the installation package, just click on it and select the "Create standalone package" option from the right pop-up menu, as under: I hope it will help feel free to ask further!
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Resume a Pasued Application from KSC
muhammad.moin replied to create_share's topic in Kaspersky Security Center
HEllo @create_share If you want to enable or disable the KES protection from the KSC, Then follow the following steps:. Go to Managed Devices>Select the device on which you want to disable /enable protection. Double-click or right click and select the properties of the device. You will see a tab on the left side of the window, Applications. From there, you can stop or start any application of KAspersky installed on the device. I hope it helps. attaching screenshots for your reference. Regards, Muhammad Moin
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@martinez @JeffG.DLAN I am looking to hear from you soon regarding this event.
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I am also facing an error related to the database. Here are the details. Any help would be appreciated. "Runtime error: Database error occurred: #1950 (9420) Generic db error: "9420 'XML parsing: line 640, character 38, illegal xml character{42000};' LastStatement='batch_xmlinsert'" Error details: 1950/9420 (Generic db error: "9420 'XML parsing: line 640, character 38, illegal xml character{42000};' LastStatement='batch_xmlinsert'"), c:\a\c\g_n97mv7nc\r\product\osmp\ksc\dev\server\db\ado\db_adoprepstmtimpl.cpp, 408"
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Thanks for you kind suggestion. I will look into it to see if it helps me. ALso I have already increased the number of events.
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HeLLO! I am facing an issue related to the generation of reports Whenever I try to generate a report for more than 7 days, it always give me data from last seven days and it doesnt change if I try report for last 30 days or 90 days. As the event store is set to 180 days, I still didn't get any events in KSC 14 and 14.2. Also If anyone can explain the flow of events and report generation,. Anyone's help would be appreciated 🙂
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Hello @Diego Moraes and @Frekos I am also managing Kaspersky Endpoint Security for Windows. As the infrastructure here in my organisation os Air Gapped and doesn't have any internet connection. Now I am facing an error in editing my policies and it's asking to upgrade my plugin. As the plugins is still fully supported by Kaspersky but it's not working. Kindly help me in this regard if you have any idea or knowledge. Error is : You can't edit the object because You are using and outdated version of plugin.
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Install Error when i try to upgrade
muhammad.moin replied to m.q.p's topic in Kaspersky Endpoint Security for Business
Hello @m.q.p I am also facing the issue during the upgrade from 11.9 to 12.3 using a remote installation task and it gives some fatal error code 1330 during installation. Kindly help me if you have any ideas. Everyone's help would be appreciated. Thanks in Advance. @ElvinE5 will appreciate your kind support. Our environment is air-gapped (having no internet connection) and we actually want to upgrade from 11.9 to 12.3 for windows and from 11.3 to 11.4 for linux. -
There is no issue with french version of the screenshot but it will really help me get rid of the issue Here are english version screenshot attached Thanks again, @Zied
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- windows 10
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Thank you again for your detailed reply. @LAN Support @Farhad You kind observation would be appreciated in the issue. But the problem is happening on a single KSC while working fine on another KSC. Let me describe the environment first: A = master KSC, and b,c, d, and e = slave KSC. So the updates are working fine on c, d, and e while not working on A and b. I hope the above scenario clears the environment. Now you have described the task of updating devices, but our two KSCs, Master A and Slave b, are not updating the repositories as the other two update them correctly. Note: We are using a local folder or network folder as an update source for the task. DOWNLOAD UPDATE TO ADMN SERVER REPOSITORY.
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I will go for ticket but they need logs and my organization doesn't allow to share logs.
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HEllo Everyone! I am facing an issue with default reports. When we generate the Report on Users of Infected Devices, it is supposed to show us the users of infected devices. But the reports show some of the ENdpoints and VM names instead of user names, confusing the report type. Everyone's help would be appreciated. The report is REPORT ON DEVICE USERS, but it shows only a few devices and also shows the devices that have not been active for a long time. The main issue is not showing any option for next entries; for example, it shows 1000 total entries with no option for next page. Everyone is requested to share their views and help me troubleshoot the issue. SOME INFO: KSC 14 KESW 11.9 KESL 11.3
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Hello @Farhad Can you please give soem time to explain the solution so that we can get rid of this problme in the best possible way. Thanks
