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JNagara

Heur: Trojan.win32.generic

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JNagara   

I am receiving repeated warnings that my system has the Heur: Trojan.win32.generic virus and its not being cleaned.

 

i tried part of the process previoulsy posted on the forums but then i got worried the cleaning process might be more specific then i believe.

 

how do i remove this from the various folders it seems to be showing up in.

 

thanks

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XtaC   

can you attach the zipped folder created to your post please? we cant work from the pasted information, only the files in the zipped folder.

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Baz^^   

Please follow the instructions carefully....we need the .zip file, not a copy paste or xml file.

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JNagara   

I am receiving repeated warnings that my system has the Heur: Trojan.win32.generic virus and its not being cleaned.

 

i tried part of the process previoulsy posted on the forums but then i got worried the cleaning process might be more specific then i believe.

 

how do i remove this from the various folders it seems to be showing up in.

 

thanks

 

attached is the avz log.

sysinfo.zip

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