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Everything posted by hzarabet

  1. I didn't make the switch yet. I still have a couple of months left on Bitdefender. What am I compromising by turning off the injection? What does the injection do?
  2. Hi All: Looked around the forum but have not found a definitive answer. I used Kaspersky for a few years up until 2015. I believe that was when they added the Javascript injection. I then switched to Bitdefender. 1. If there is now an option in Kaspersky IS 2017 to turn the Javascript off I would come back. Does it exist? 2. If I do turn Javascript off, what am I compromising? Thanks
  3. RDP passwords? What does this stand for?
  4. More info... The problem seems to be a javascript conflict that began when I upgraded to Total Security 2016. I have been using Kaspersky for over 5 years and the banner manager for at least that long. Never a problem. Problem started the moment I upgraded to Total Security 2016. Here is a link to test copy of my home page. There is a big banner in the center of the page. With Kaspersky TS 2016 set to on all you will see is a dot. Turn off Kaspersky and refresh the page and the banner appears. I have been dealing with the banner manager developer as well. They are saying it is a Kaspersky issue as all was fine prior to the update. It is hard to argue with them... http://signingshotline.com/kasperskyTest.php
  5. This script is the culprit blocking banners on my website. And yes, banner block is off. I spend so much time and money trying to PREVENT injection into code and now I am paying Kaspersky to do it? What if someone hacks into your servers and plays around with the code that you are injecting? I cannot even imagine how many computers will be infected in the blink of an eye. I have always been curious about Bitdefender. I will be dumping Kaspersky and moving to Bitdefender and recommending this to the people who use my website. Kaspersky is blocking my banners, my source of income. Injecting code, for any reason, is a pretty ballsy move. Too many options out there other than Kaspersky
  6. Why is <script type="text/javascript" src="http://ff.kis.scr.kaspersky-labs.com/1B74BD89-2A22-4B93-B451-1C9E1052A0EC/main.js" charset="UTF-8"></script> being injected into my header of all my pages? What is its purpose? How can I disable this and what would I miss?
  7. Hi all: Just upgraded from PURE to TOTAL SECURITY 2016 due to Windows 10. I run a website. As soon as I did this the .jpg banners on my website were blocked. Not gifs just jpgs. I have banner block set to off on Kaspersky. I even set every protection option to off to test it and they were still blocked! I disabled Kaspersky and the banners appear! Any help on this is appreciated. Still have 200 days on my license. Thanks!
  8. Hi all: Using Pure 3.0. I downloaded an email that contains malware. Kaspersky sounded the sirens. I sent the email to trash. I open Kaspersky and I see this email file listed in red as a malware threat. I then deleted the email from trash. When I click on the PROCESS dropdown on Kaspersky I get 4 options on how to handle this malicious file: 1. Add to exclusions 2. Skip 3. Open Original Folder 4. Object Description None of these 4 options appear to clean the system or fix the problem. What is the proper way to handle this? Thanks
  9. I went through this help desk too. They stopped replying. What are GUI, SRV, HST
  10. Monthly log is attached. BIOS date is correct. GSI above is from a few hours ago. Not sure what to do about DNS. When this problem occurs and I try to exit and restart Kaspersky, Kaspersky just hangs on the "loading" window and never goes further. Kaspersky_925.zip
  11. My GSI report link: http://www.getsysteminfo.com/read.php?file...fe1f615c95147d7
  12. My, uhm, update report? Like the one I submitted for the same exact problem on this thread back on 7/30? All of these things you are asking have all been done. Yet I will do it all over again.
  13. I am the original poster with this issue. It went away for a couple of weeks but returned twice in the last month. There are problems with Pure 3.0. It is a flawed product and does not work as specified. I would like my license changed to a comparable product that works. Right now I need to exit Kaspersky and restart Kaspersky whenever this happens. Every time it exits I get a pop up stating that I have 15 to 20 connections open that need to be closed.
  14. Did as you recommended. Got a canned email back: Open Kaspersky PURE. Click on 'Settings'. Click on the word 'Restore' in the lower left. Click 'Next'. Uncheck all boxes except for 'Update Center'. Click the plus to the left of 'Update Center' and then check 'Sources'. Follow the prompts to finish the reset. Then start a new update. This didn't fix the issue. It is also happening on my other PC using this license. Sounds like the problem is on the Kaspersky side.
  15. The only item I have checked is "Kaspersky Lab update servers" and I am still having this issue
  16. New problem with Pure 3b. Started around 10:45 AM EDT. Database update runs, hits 100% then goes back to saying databases are out of date. Gotta say, after using antivirus and web security software for well over 15 years, I expect it be invisible. Just let it do its thing. Unfortunately my 4 months with Pure 3.0 has been anything but that. More unfortunately, I have a 3 year license. If this were my first time using Kaspersky I would never use them again.
  17. Thanks again richbuff. Can I safely delete ALL log files in that folder (HST, OA, ALL etc)? http://www.getsysteminfo.com/read.php?file...3a4f2891d4c49c7
  18. Hi all: My HD on my PC is only 285 gigs. For years it has been fine. Today I started getting messages that my C drive was full. I started digging around and it appears that a file under: C>Program Data>Kaspersky Lab>PURE. is by itself almost 80gig!!!!! It is dated today as being modified. The rest of the Kaspersky Lab folder is using about 20 more gigs. This is killing my PC. Can any of this be deleted????
  19. I will keep an eye open for patch B. Thank you!
  20. Thank you. http://forum.kaspersky.com/index.php?showtopic=261742 is a bad link. I did download AVZ and started to run it but I aborted the process. This was after the problem at hand in any case. The checkdisk came out clean Thanks you
  21. Hi all: Using PURE 3.0 for 3 months. About 2 weeks ago the "License: problem detected" issue started happening every few days. Kaspersky is disabled, I exit Kaspersky and restart and I am fine for a few days. I usually get a message stating there are more than 30 network connections when this happens too. Here is my log report link: http://www.getsysteminfo.com/read.php?file...a7baaef46ace950 I have 1000 days left on PURE 3.0. I hope I do not grow to regret to committing for 3 years! Thanks!
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