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Jeffrey_Everett

I've also lost my key on main computer

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I have the same problem as another user below, my activation code and emails were lost while I was trying to repair my hard drive. I learned the hard way to keep Kaspersky updated!!! I've installed a new hard drive because after 8 hours of tech support even Microsoft support could not get Windows XP working again, and although I can eventually scan my old hard disk (after slaving it) I do have v7 running on my laptop with the 2nd key. Can I retrieve my key from the laptop? The only key I could find there is the trial key, can you tell me how to retrieve my activated key from the laptop?

 

I tried to get into my personal cabinet, but I had never registered for a cabinet or even knew about it. The system does not recognize the email I received my customer ID with. I can supply the license information from my laptop and email that I registered v7 with. I have 347 days remaining on my license and I want to use it!

 

thanks!

 

 

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