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John Burns

KRD 2018 does not update virus database

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Although I have a wireless network connection (home plugs don't work), shows "Database is Corrupted" and "Update Now". When I hit "Update Date Now although there is elapsed time showing the update sits at 0%. Can I update the database online on another system or even through the browser on KRD 2018? 

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18 часов назад, John Burns сказал:

Although I have a wireless network connection (home plugs don't work), shows "Database is Corrupted" and "Update Now". When I hit "Update Date Now although there is elapsed time showing the update sits at 0%.

Hello.

Please create and upload hardware report https://support.kaspersky.com/14234

18 часов назад, John Burns сказал:

Can I update the database online on another system or even through the browser on KRD 2018? 

You can regularly download and write the ISO to USB/DVD. ISO image with actual bases uploaded to servers every day.

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