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THR

[Security Center 10] Can't Install administration Plugin

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Hello, 

I have a problem, 

I have security Center 10.5.1781 with KSV Light Agent in french.

I can't manage KSV Light agent the administration plug-in is missing, i have install plugin from here https://support.kaspersky.com/fr/9333  it's didn't work

I try with the ksc install file and from the package agent i've got an error.

"Can't install administration plugin".

I can't managed theses packages in the second picture

Can you help me ? or some idea ?

 

Thank you.

Thomas

 

 

error.PNG

Package can't be managed.PNG

Edited by THR

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Hello i already install this and i already install the last version 4.0.0.110_setup

Is it a problem ? or maybe i need to uninstall and reinstall ?

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Here the result of export

Nom Version du plug-in d'administration de l'application
Agent d'administration de Kaspersky Security Center 10 10.5.1781
Kaspersky Anti-Virus 8.0 MP1/MP2 for Linux File Server 8.0.2.209
Kaspersky Endpoint Security 10 for Linux 10.0.0.0
Kaspersky Endpoint Security 10 Service Pack 1 for Windows 10.2.2.10535
Kaspersky Endpoint Security 10 Service Pack 1 Maintenance Release 2 for Windows 10.2.4.674
Kaspersky Endpoint Security 10 Service Pack 2 for Windows 10.3.0.6294
Kaspersky Endpoint Security 8.0 for Linux Workstations 8.0.0.35.0
Kaspersky Endpoint Security for Windows (11.0.0) 11.0.0.6499
Kaspersky Security 8.0 for Linux Mail Server 8.0.130
Kaspersky Security 9.0 for Microsoft Exchange Servers 9.4.0.0
Kaspersky Security for Virtualization 4.0 Agentless 4.0.209
Serveur d'administration de Kaspersky Security Center 10 10.5.1781
 

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Hi,

Please delete the plugin as described at the article and install it once again.

If the issue still persists please provide us with plugin installation log (C:\Windows\Temp)

Thank you!

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