Jump to content
Sign in to follow this  
Vitaly Kravtsov

How to

Recommended Posts

This section is for bugs and scenarios related to the graphical interface (GUI).

GUI bugs are mistypes, incorrect shape of elements, mistakes and mistypes in manuals and inbuilt Help.



Kaspersky Endpoint Security 10 SP1 for Windows is compatible only with Kaspersky Security Center 10 SP1 won't work with the previous versions of KSC an AK.


Please indicate the following when reporting a bug:


Subject: a brief description of the issue in the topic subject (topics with senseless subjects like “Impressions”, “a question” or “bug” will be deleted)

Test environment: name and version of the issuing operating system

Build number:

Scenario: a step-by-step guide on how to reproduce the issue

Actual Result:

Expected result: the expected result.




When you are describing a bug, try to remember when it appeared, what was going on before it appeared, and how you dealt with it.


Once you submit a bug report, some additional data may be required.

Kaspersky Lab specialists may request the following:


1 GetSystemInfo (GSI) report. Disable KES Self-Defense function (Settings => Options => uncheck Self-Defense), generate a GSI report, and enable Self-Defense again. A GSI report should be ZIPped and attached to your reply in the corresponding topic. How to generate a GetSystemInfo 4.1 report


2 Screenshot. Please do not use any third-party resources (like radikal), and attach screenshots directly to your reply in the topic. The forum supports this function.

Share this post

Link to post
This topic is now closed to further replies.
Sign in to follow this  

  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.