I also have the My Portal issue and the encryption issue (screen shot attached for that one) and chatted with someone on tech support today who had me try some things that did not work so I emailed tech support. If this gets resolved, i need the same information. I had the error on Internet Security so it is something common with both programs. Probably a setting somewhere in the default installation. I am on Windows Vista (I know, I plan to upgrade in the near future)
I have the same issue and had submitted it to support today.