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About trev47

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  1. I don't believe that this statement is correct. I am running the same basic configuration as the original poster and when I have a PC that hasn't connected to the server for a month - the only protection status that shows for me is "Not connected for a long time". The admin kit does not think that there is no AV installed. I would open a support case with Kaspersky to resolve the issue. Trev
  2. Are your clients that are on wifi on a different network? I have seen this behavior when the access point is set to serve DHCP. If your server is on a 10.x.x.x network and the client is on a 192.168.x.x network.
  3. If you have not installed the kaspersky agent then do so. If the agent is already installed, then you should run the klmover.exe from the command prompt (its located in the net agent folder). The syntax is the following: klmover -address adminServerIP That should allow the clients to be managed.
  4. You can always update the definitions in the install package before you push it out. The directions are at http://support.kasperskyamericas.com/knowl...se-article/2924 This makes the package much bigger, but I think that it's worth it.
  5. I believe that this happens when the AV definitions become corrupted. I usually fix it either by repeatedly running updates or the following batch file. @echo off REM Purging Windows XP Kaspersky Database Files "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations MP4\avp.com" exit /password="password here" del "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP60MP4\Bases\*.*" /F /S /Q del "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP60MP4\Bases\Cache\*.*" /F /S /Q "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations MP4\avp.com" "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations MP4\avp.com" update "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations MP4\avp.com" update goto exit
  6. How are you limiting access to a site if the site does not have an entry in the Hosts file? I am curious.
  7. You said "I need those in there so our 130+ remote retail locations dont try and update from our admin kit source." Why don't you change the update tasks to only update from the Internet?
  8. First you will need to create subnets in Kaspersky Admin Kit. Look at http://support.kasperskyamericas.com/knowl...se-article/2720 After you have created all of your subnets look at creating Computer Relocation rules at http://support.kasperskyamericas.com/knowl...se-article/2778 Depending on how many subnets you have, this can take a few minutes or a few hours. I have around 55 subnets and the rules work flawlessly at moving PCs into the correct groups.
  9. You need to make sure that your systems are patched with the Microsoft updates, run the scans with Kaspersky, and disable autorun in your environment.
  10. On your Administration Kit server open notepad. Place the following 3 lines in notepad: @echo off net user Administrator newpasswordhere quit Now change the password in the above command to whatever you like. Save the file as admin.bat Now go to the following Kaspersky page and learn how to package the above file. http://support.kasperskyamericas.com/knowl...se-article/3744 Once its created, test in your environment. Trev
  11. You could create a batch file containg the following: @echo off net user Administrator newpasswordhere quit Then take the batch file and create an installation package with Kaspersky. Assign it to all of your PCs. You could aslo add the command as a Computer Startup script - not a logon script. Startup scripts run as the system, and login scripts run as the user. Trev
  12. Read the following page: http://support.kaspersky.com/ak8/update?qid=208280945 This will allow you to send out an updated install package. Unless you are on a slow network I would encourage this change. Some folks say that it adds to network congestion. I disagree since if you install the default package, you will download all of the updates after the first reboot. Its basically the same amount of data as just pushing the larger package initially - but you save a reboot, and your end users will be less frustrated. I install the full package to my workstations. I use update agents at each site and the slowest segments on my network are 100Mb. Trev
  13. What happens when you make the user a member of the KLADMINS group? Can you give the user rights to remote desktop the machine and login locally and see if you are able to launch the admin kit? Also the user should have the rights of the "users" group.
  14. Does the kloperators group have the right to log on locally? Try allowing that and then see if the account works. Trev
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