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Please clean install version 2013. Clean install instructions, links and tips are located in the first and third Important topics. After you clean install version 2013, do a databases update > reboot.

 

Please see the small print that is located at the bottom of this message.

 

Also, try with Rapport uninstalled, if still no go. Kaspersky does what Rapport does, so there may be conflict-type issue.

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Thanks, it will be a while before I start using KIS2013 as my copy of 2012 has only recently started.

Edited by unclesparky

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You can use your activation code on KIS 2013. You are always allowed to use the latest version of the program for as long as your license is valid.

 

Also, I went to that website a dozen or so times, and it loaded fine every time,

Edited by King Grub

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