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kkrnkids

Blacklist of license corrupt; database out of date

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kkrnkids   

I received an alert that said my black list of licenses was corrupt and that the database was out of date. Clicked to fix, starts to update then stops. No error messages, etc - just stops. It says "update completed, not all components updated" and when I selct detailed report it says the update was stopped by the user. Also indicates that nothing has been updated for 76 days.... License is valid until 02/2013. Windows Vista Home Basic. I have NO idea what to do.... Thanks in advance for any help!

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richbuff   

Welcome. What Kaspersky product and version?

 

Repair install Kaspersky via Windows control panel > Programs > Kaspersky > modify > Repair. Then reboot > update databases and reboot again.

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rudger79   

Welcome. What Kaspersky product and version do you have installed? Make sure Date & Time is correct on your PC, then try a repair install via Start > Programs > Kaspersky Folder > Kaspersky > Repair.

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kkrnkids   

Thanks for your help - the Repair did the trick! Everything is updated and I'm running a scan of the system now

 

Thanks again!

 

 

 

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