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About Mehboob.Qureshi

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  1. Hello, Can you please try to add * https://translate.google.com * and let us know the result if its allow the translate. Thanks
  2. Hello, By default, the local interface provides access to only one local task—Custom Scan—both via the Kaspersky Endpoint Security window and via the shortcut menu of any file or folder. Also, the user can see three group tasks by default: Virus Scan—Workstations, Update—Workstations, and Vulnerability Scan. These are created on the Administration Server by the Quick Start wizard, and by default are displayed in the local interface. The user can do nothing with them—neither edit their settings, nor run. The user can only view their reports. These limitations are true only if the client computer is under a Kaspersky Security Center policy. If a Kaspersky Endpoint Security policy is not present or enforced, the local user is able to configure and manage update and scan tasks. But as soon as a policy is enforced, the local tasks Full scan, Critical Areas Scan, Update and Vulnerability Scan are disabled and hidden, and replaced with similar group tasks (which can only be managed from the Administration Server by default). Enable the user to manage the group tasks—this option is controlled by the protection policy, the Allow group tasks to be managed checkbox in the Advanced settings / Application settings section Unhide local tasks—in the same section of the protection policy, there is the checkbox Allow local tasks to be started and displayed (except custom scan). The text in the brackets means that setting in not applicable to the custom scan task, which is always available
  3. Hello, Refer the link http://support.kaspersky.com/10591#block2 Network Access Control (NAC) in Kaspersky Security Center 10 and http://support.kaspersky.com/learning/cour.../unit1_chapter4 Chapter 4. Network Access Control I guess you are looking for any new device which is connecting to your network should be block? let us know if the above links help you to resolve your query's.
  4. Hello, Can you please share the GSI log, KLNAGCHK.exe log and Kaspersky Event logs. You can also try the below procedure in two problematic system only, and share our result. 1) Crete Test Group Name:- NA communication. 2) Move one or two problematic system to this group. 3) Remove Agent from one system Example system “A” 4) Restart the system “A” 5) From Group :- Na communication, install the agent remotely. 6) Reboot the system 7) Run the KLNAGCHK.exe and check the status Do let us know the result. For System “B” go to C:\Program Files (x86)\Kaspersky Lab\NetworkAgent and run the klcsngtgui.exe as an administrator, click on sent heartbeat and check if there is an error? if no check the status.
  5. Hello. Let us know how many update task you have in problematic group ? Have you tried purging the update repository and running the Administration server update task again? what is you delete old update task and create new task again ? Export of update task results and export of kaspersky event log from server and one of the problem hosts. GSI report and traces collected durin update (*HST*) from one of affected hosts? To open a report on update tasks, select Reports from the context menu. Thanks
  6. Hello, Is there any error while removing the product ? please share the error screen shot and GSI log for further analysis, you can use the link http://support.kaspersky.com/common/service.aspx?el=1464 for removing Kaspersky lab product. Thanks
  7. Hello, Can you check your Update setting in your group task and update timing in your pc run in same timing ? If yes, you may disable one of them if they are always in your network. One more question Is your client update hangs ? This error usually occur if you have same schedule for update in grouptask and manually KES update. So better not update same time when group task is running or change your KES update as manual and gives the update your KES via KSC. And this also happens when an update is running and a scan task is manually sent to a group. On every workstation in the group, the Kaspersky client freezes until one of the tasks is stopped.
  8. Hello, It is suggested to install Kaspersky Anti-Virus 8.0 for Windows Servers Enterprise Edition on Server class OS http://products.kaspersky-labs.com/product....923_fseeen.exe or What network did you define under policy >> anti-virus protection >> firewall >> networks? Do you have your local network defined there? or On the clients in options/firewall/networks there are two items: - Internet / connected / public network or temporarily create a new packet rule, allowing everything and all the protocols for all the sources and destinations. Check it and put it at the first position on the list. Wait for its arrival at the workstation and check the network functionality again, will you ? or Defined the local subnet in network as Local Network. Go to Protection Policy properties --> Firewall --> Network Packet Rule --> allow the three rules including Remote Desktop rule. For detail See the attached File. after do Inactive the Policy and the Active the Policy.
  9. Hello, Go to the Manage Computer---> Policy Tab---> Right click Property--->Select Event---> Under the drop down menu select the Info---> and Select the Task Completed. This is how Evgeny Borshchev is suggesting to implement the same.
  10. Hello, Can you please confirm that you have Restarted your computer to start product installation ? Can you please check if the Old agent is installed in the server by checking the control panel ? error says "Application cannot be installed. The later version of Network Agent is detected". And "Network Agent already installed as part of Administration Server"
  11. Hello Suman, Thanks for the confirmation.
  12. Hello Suman, Thanks for your confirmation, so shall we consider this topic Solved ? and this is the solution of your problem ?
  13. Hello, Have you check with MTP option? Under the device control policy? Just tested your scenario not with same model but with two different SAMSUNG model. The moment you connect the device it’s installed multiple drivers if you monitor the same, MTP is one of them Media Transfer Protocol (MTP). Please try the below steps and let us know the result. 1) Create a USB group for testing. 2) Move one system on this group. 3) Create test policy Name Mobile device. 4) Don’t enable the device control policy. 5) Connect the two devices one by one and let them install the drivers. 6) Now change the device control policy to block MTP 7) Reboot the system 8) Connect the devices and make sure its block both the devices 9) Open KSC console 10) Device policy 11) Trusted device click refresh 12) Select the device which you want to make as trusted 13) apply the policy 14) reboot the system 15) now try to connect the trusted device and make sure its allow 16) connect the other and make sure its block Please let us know the result
  14. or You can check with your MFG of the motherboard and see what BIOS it has and if it has UEFI support.
  15. Hello, Open File Explorer and navigate to the following folder: C:\Windows\Panther. In the folder named Panther you will see a text file titled setupact.log. The file will automatically open in Notepad. Once you have opened setupact.log, click Ctrl+F to bring up the Find box and search for an entry named Detected Boot Environment. Once you find Detected Boot Environment, you will notice the words BIOS or UEFI mentioned as follows: Callback_BootEnvironmentDetect: Detected boot environment: BIOS OR Callback_BootEnvironmentDetect: Detected boot environment: UEFI If your PC supports and uses UEFI, the word UEFI will appear, else BIOS. Alternatively, you can also open Run, type MSInfo32 and hit Enter to open System Information. uefi or bios If your PC uses BIOS, it will display Legacy. If it is using UEFI, it will display UEFI!
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