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Gianni Albori

Activation client from security center

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I've this situation

Kaspersky Security Center 10Client Kaspersky Endpoint for Windows 11

I' renewd the key, but for two client I cant't validate license, I tried with activity "Add key .... " but nothing works (I tried also to reinstall client)

I don't have the licence key. Our providfer installed the license on the server. Now I've the new license listed in "Kaspersky Labs Licences" tab  as you can see in the attached file

 

KLicense.jpg

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39 минут назад, Gianni Albori сказал:

I've this situation

Kaspersky Security Center 10Client Kaspersky Endpoint for Windows 11

I' renewd the key, but for two client I cant't validate license, I tried with activity "Add key .... " but nothing works (I tried also to reinstall client)

I don't have the licence key. Our providfer installed the license on the server. Now I've the new license listed in "Kaspersky Labs Licences" tab  as you can see in the attached file

Hello!

Please provide us with results of "Key usage report" in KSC reports and results of "Add key" task.

Thank you!

 

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Ok,probably I made a mistake. Now I've started the add key task and it works :(

Sorry and thanks for your answer

Edited by Gianni Albori
Type error

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7 минут назад, Gianni Albori сказал:

Ok,probably I made a mistake. Now I've started the add key task and it works :(

Sorry and thanks for your answer

Can we mark this topic as solved?

Thank you!

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