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oualid.zakour

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About oualid.zakour

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  1. oualid.zakour

    Computers won't start after installing Kaspersky

    hello and sorry to be late, hiere are the log file and install logs (hope it's the one) best regardes GetSystemInfo_OXXWKS1030_oxxostrator_2018_04_30_10_11_58.txt install logs.rar
  2. oualid.zakour

    Computers won't start after installing Kaspersky

    hello, in the attached file, you will find the kaspersky events logs best regards kaspersky event log.txt
  3. oualid.zakour

    Computers won't start after installing Kaspersky

    hello, that will take some time (those computers are in other location) i will try to do this ad soon as possible thanks a lot Mr: Ivan.Ponomarev
  4. oualid.zakour

    Computers won't start after installing Kaspersky

    hello, No, we have restored the computers to a previous date (before the installation) i think that means it's not possible to get the installation logs.
  5. Hello; I've recently installed Kaspersky EndPoint Security Service Pack 2 for Windows (v 10.3.0.6294) on a number of computers. two of them were corrupted after installation, the two computers won't start until restoring system (one PC had this probleme twice) some other computers had some software corrupted ( such as MS Office and Auto Cad) we are using Network Agent v 10.4.343 and we are installing both ways (remotely and localy) and both ways shows the mentioned problemes. does any one notice those problemes? and is there any solution or corrective to fix those problemes? thanks in advance.
  6. bonjour Khasab Parfois après l'installation de l'agent Kaspersky V 10.4.343 et l'application Endpoint V 10.3.0.6294, les programmes de MS OFFICE (Word, Excel...) se dysfonctionne. On peux pas ouvrir aucun fichier de type .docx, .xlsx...(je me souvien pas de l'erreur qui s'affiche, mais c'est comme: "Impossible d'ouvrir le fichier................". Une nouvelle installation de MS OFFICE corrige le probléme.
  7. Bonjour, Nous avons récemment installer KES Network Agent 10.4.343 et Kaspersky Endpoint 10.3.0.6294 sur un nombre d'ordinateurs de notre entrprise, cette opération a réussi sur la plupart des ordinateurs, mais dans certains cas MS OFFICE a été corrompu. est-il possible d'éviter ce problème? surtout que nous avons d'autres ordinateurs dans d'autres endroits (500 à 800 KM) et que je ne peux pas intervenir pour réparer MS OFFICE Cordialement.
  8. oualid.zakour

    Remotely Resolving Threats from Server Console (KSC10)

    Yes i think so. Best Regardes
  9. oualid.zakour

    Remotely Resolving Threats from Server Console (KSC10)

    Thank you Nikolay
  10. oualid.zakour

    Remotely Resolving Threats from Server Console (KSC10)

    yes exaclty, i want to verify Unprocessed objects in each machine (windows 7) and resolve them one by one. I can't take the risk of delaeting the unprocessed objects automaticaly, some important data might be lost. best regardes.
  11. oualid.zakour

    Remotely Resolving Threats from Server Console (KSC10)

    yes, but cannot connect to the server, changing the user to the apropriate one fixes the probleme.
  12. Salut dlavs0 je doit considerer la mise à jour Cordialement.
  13. Merci Magali, le changement de compte à corriger le probleme.
  14. Merci Magali pour la reponse, j'ai redemarrer le sevice SQL Server (KAV_CS_ADMIN_KIT) pas mal de fois, mais toujours le service "Serveur d'administration Kaspersky Security Center" ne demarre pas. Cordialment.
  15. bonjour, Notre Entreprise utilise KSC 10 Version : 10.1.249 pour proteger Notre Infrastricture (Windows) ce matin, le console d'administration n'a pas pu connecter au serveur d'administration avec l'erreur suivante: "Impossible de se connecter au serveur d'administration. Le serveur d'administration n'as pas été installé correctement, ou une adresse serveur invalide a été indiquée. Indiquer une autre adresse de serveur, puis réessayez." j'ai essayer de demarrer le service "Serveur d'administration Kaspersky Security Center", mais il reste toujours arreter!
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