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  1. I bought via Amazon https://www.amazon.es/-/pt/dp/B07VQJ256V/ref=docs-os-doi_0?th=1 [Transferência de software] Vendido por: Amazon Media EU S.à r.l. . But today I got the message, that VPN has expired! How can I reactivate VPN? The license key from Kaspersky Premium is not accepted by VPN. But I did not installed it separately.
  2. buen día para todos tengo una licencia Kaspersky Endpoint Security Cloud pro pero la vamos a cambiar el producto por el nuevo Kaspersky Next EDR Optimum mi pregunta seria la siguiente: ¿si se posible no se puede colocar la clave de renovación Kaspersky Next EDR Optimum en la consola del la versión anterior Kaspersky Cloud pro? de ser posible al colocar la nueva clave del producto ¿se cambiaria automáticamente la versión? ¿se perdería la configuración de perfiles y reglas que ya tenia la consola Kaspersky Cloud pro?
  3. Tenho 3 dispositivos, na residência, no escritório e no celular. Cada dispositivo se conecta na mesma assinatura Kaspersky Premium mas as senhas salvas em um dos dispositivos não aparecem nos outros. Ex. Se salvo uma senha no celular essa mesma senha não é sincronizada no dispositivo da residencia e do escritório. Como faço para ter a sincronização entre eles?
  4. Buenas tardes estimados, Sé que tengo mucho tiempo que no escribo por aqui, pero diario los veo. Les comento lo que ha pasado, hace tres dias adquiri Kaspersky Premium 10 licencias por 3 años "COMO RENOVACIÓN", por lo que tuve dolores de cabeza para vincular las suscripciones a mis otros familiares (que aún falta), abri primero un ticket porque al vincular mi licencia en mi PC, se bloqueó a los dos minutos... se resolvió al desinstalar con kavremover e instalar desde 0 todo. Luego abri un segundo ticket el mismo dia (diciendole al que me atendió que puede cerrar la consulta ya que abriré otra por los problemas que tengo con compartir suscripciones), comentandole lo terrible que me está resultando vincular las licencias con mis familiares, ya que quiero evitar darles mi usuario y contraseña para vincular los dispositivos con mi cuenta. El punto es que la primera persona que me atendió fue muy amable COMO SIEMPRE HAN SIDO y todo bien, la segunda persona que me respondió por el nuevo ticket, si fue una valdazo de agua fria por lo poco profesional y poco cortez que fue, practicamente me respondió de manera QUEJOSA de por qué abria un nuevo ticket, que todos estaban ocupados, y finalizó con una frase sarcastica. 😡 * Ahora, no sé si seria correcto colocar aqui el salvapantallas para que puedan ver lo que digo, lamentablemente, NO ha puesto su nombre como hacen todos los agentes de servicio técnico. El punto es que le respondí de forma bastante tajante y le he pedido su nombre porque no pienso pasar esta falta de respeto a mi persona como usuario de mas de una decada. Sé que aqui NO pueden hacer mucho, PERO si alguno de ustedes me pueden brindar algun correo o administrador para llevar mi queja con su respectivo salvapantallas, no es manera de tratar a los clientes asi, mucho menos a viejos compradores como yo. Espero que me puedan ayudar con ello para que otros usuarios no sean maltratados de esa manera. Saludos
  5. Dear Kaspersky Support Team, I hope this message finds you well. I am writing to appeal the blocking of our websites typox.ai and app.typox.ai, which have been flagged by Kaspersky as posing a "data leak threat". This issue is critical as it affects our users' access and trust in our services. We have thoroughly reviewed our websites' security and have not found any vulnerabilities or threats that could justify this block. Both websites are secured with SSL and regularly updated to ensure compliance with the highest security standards. We use reputable third-party libraries and services that have not been flagged by any other security providers. Specifically, the warning received is as follows: Domain: https : //typox.ai and https : //app.typox.ai Reason: Data loss threat Detection Method: Database We believe this is a false positive and kindly request a review of our websites. We are more than willing to cooperate and provide any necessary information to assist with the review process. We found that other users have encountered similar issues as ours. Please refer to the following post: https://forum.kaspersky.com/topic/touchkasperskycom-cannot-access-the-page-37075/#comment-149705 Could you please advise on the steps we need to take to resolve this issue and have our websites removed from the blacklist? Thank you for your assistance and understanding. Best regards
  6. So I got the 30-day trial version of the Kaspersky standard plan because I have been through hell dealing with excessive resource usage when I tried the imbedded version of Mcafee and Bitdefender. That is why I wanted to play it safe with the standard version w/o too many things running in the background. I did not know that the big K was so good in terms of performance so I would like to give it a try to the next version because of the VNP. I only have a few questions. Is it possible to change from the standard trial to the next better plan trial during the 30 days? I would only upgrade because of the VPN. Is it possible to only use the VPN without getting annoying messages asking me to activate those? How do I upgrade during the trial? And do I have to pay upfront because of the upgrade even if I am within the 30 days?
  7. I've recently upgraded my Kaspersky Total Security to Kaspersky Plus and noticed that my subscription key is not giving me Unlimited VPN access which is also part of the bundle package. What needs to be done so that I can also start using Unlimited VPN access?
  8. Hello, I recently founded a company and you have many forms. I need BPMS software to automate the forms. Can you introduce me to some best BPMS software?
  9. ourvorax

    KasperskyVPN

    Kaspersky premium aldım ancak vpn kullanımı sınırlı gözüküyor?
  10. Bonjour à tous. Me faisant vieux, je voudrais désactiver le renouvellement automatique de licence. J'ai sollicité l'aide de "Kaspersky Lab Support". Mais aucune réponse (sinon pour me dire qu'ils ont bien reçu mon mail 🙄) Merci d'avance de l'aide que vous pourriez m'apporter. emef
  11. Hi Guys, one of my friend owned the Kaspersky Antivirus Premium account which supported multiple devices. He told me currently he have 1 spot for my device to register under his licensed account. May I know is it safe? Will he able to gain control to my device if I install the Antivirus application is under his licensed account. I worried he will able to gain access to my device once my device is registered under his account. The application will be installed from the official site but I'm using the license code he provided to me. Kindly provide me some advices regarding on this. Thanks!
  12. my internet security is reading expired and i only installed it in January 2024 2hat could be the reason? now my gargets are not protected
  13. I just redeemed a Kaspersky TS key I installed it and upgraded to the plus version. After I tried to download KPM it said that I didnt have a sub active. does KTS not come with KPM and KVPN
  14. I have Kaspersky VPN installed on a device, which is associated with a previously purchased Premium license. I have bought a Plus license for this device, but when I try to connect the VPN to the Plus license, it automatically links to the Premium license. Since the Premium license already has an active Kaspersky VPN device, it remains in its free version. How can I change the license associated with Kaspersky VPN?
  15. today is my renewal day and when the service has been renewed i found that the service has paid me the full price and there is a 33% discount in my region, shouldn't i be paying the discounted price?
  16. Before this, I purchased another activation code, and the product description indicated that the activation code had EDR functionality. However, in actual use, it did not have EDR functionality. So I would like to ask if "kaspersky Endpoint Security Cloud" includes "EDR" and "Log Inspection" functionalities. Is this product capable of setting up an offline local web control terminal? If not, which product can be used to utilize the "EDR" and "Log Inspection" functionalities ?
  17. I bought Kaspersky Total Security 2022 (1 year/1 device) from a 3rd party app and it was delivered perfectly. I went to Kaspersky and activated the key. When I go to my licences, I have something called Kaspersky Pure for 2 years and 3 devices (?) + it says that I activated the product on December 24 2023 (although I did it today) and that it ends on December 24 2025 Now, when I go to my licence through the app it says Kaspersky Total Security and that I still have it for 3 devices... It doesn't make sense
  18. Voy a cambiar de dispositivo móvil y en el antiguo tengo una suscripción de Kaspersky Internet Security que no finaliza hasta el año próximo. ¿Cómo podría trasladar esa suscripción al nuevo dispositivo?
  19. I am an old user of KIS. It recently got changed to Kaspersky Standard on my MacBook Air 2017 (MacOS12) during my 3 year license. It is now about to expire, and I would like to know, if I want to shift to Kaspersky Premium (I like premium more as it is much more feature rich), will I have to reinstall Kaspersky, because we would like to continue to use it without interrupting the existing setup, and can we add the premium key in the activation page so that it activates itself once the existing standard key expires in the same software so that it updates itself to premium automatically?
  20. Bilgisayarı uzun zamandır kullanmıyodum ve sıfırladım siteye baktığımda 152 gün kaldığı yazıyo ekte atıcam fotoğrafı neyse siteden aboneliğin yanından indir dedim uygulamaya girdim ve ekranda *****@*****.tld için aboneliğiniz bulunmamaktadır yazıyo onuda ekte sundum problemim bu yardım eden herkese şimdiden teşekkürler. :)
  21. Merhaba aboneliğim mevcut her şey güzeldi daha sonra net framework hatası aldım uygulamayı sildim tekrar yükledim bu sefer aboneliğim gitti cihaz görünüyor ama abonelik aktif olmuyor.
  22. I still have 293 days of KIS subscription if this product is discontinued. Will that mean my computer would be unsecured and susceptible to threats? 293 days are almost a year so what to do now?
  23. I am so frustrated that Kaspersky has no real customer service! I am reduced to asking my fellow consumers for help about how to stop Kaspersky from fraudulently charging me a yearly subscription for a subscription that is not even active anymore. The year 2020 is when I cancelled my subscription and so for the last 3 years they have been fraudulently charging me!!! Now I try to tell PayPal to stop paying them because it is a fraudulent charge and now I have to provide proof that I canceled and exactly when it was cancelled. I went to my Kaspersky profile and found nothing but a free subscription begging me to upgrade and some VPN asking me for an upgrade. There was no past anything about my last license or anything in the past!!!! How am i supposed to find something that isn't even there!!!!!! Proof!!! I'll show you proof! Proof I can cancel my PayPal account close my bank account and close my credit card linked to PayPal and report you to the better business bureau!!! What do you think about that for proof! You will not hold be financially hostage!! I digress..... Hopefully going this route will resolve this problem and I can finally be free of Kaspersky charging my Paypal account $86.39 every year. There is obviously an error in their subscription database that is toggling Digital River to charge me yearly. It makes me wonder if there is a hidden subscription linked to my PayPal account that I can't see looking it up under my email address. I would really be nice if this company would have a representative to help me with my issue but I am realizing all the representatives are existing customers. Thank you
  24. Buenas. Tengo actualmente Kaspersky Plus (migrado desde un KTS) pero en la renovación me voy a pasar a Kaspersky Premium. ¿Vale con añadir la clave de licencia y se activan los componentes que tiene Premium que no tiene Plus o tengo que descargarme otro instalable? Gracias
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