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Found 15 results

  1. Realizei a compra da licença do anti virus Kaspersky e até o prezado momento não recebi o código de ativação em meu e-mail. Realizei a compra no valor de R$269,90 realizada as 10:18hs do dia 25/06 cartão final 4460. Preciso entender o que está acontecendo.
  2. Ich habe seit Kurzem einen interessanten Anzeigefehler. Wollte nur einmal wissen, ob anderen einen ähnlichen Fehler haben bei der Anzeige.
  3. I have been using Kaspersky security cloud for last 02 years and my subscription paid till February 2023. Today after update Kaspersky asked me to reboot the system and after that my product category downgraded to the Kaspersky Plus why? This is very unprofessional and theft of customer by Kaspersky If i have paid for Security Cloud they should have allowed to me upto paid tenure Please someone guide me
  4. OK, I purchased the license, and now, WHERE I DOWNLOAD the program ? I cant find the link, All google search, go to page of promotions...
  5. Dzień dobry, mam problem z uzyskaniem kodu aktywacyjnego. Kupiłem kod rejestracyjny, zarejestrowałem go na stronie i wtedy pojawia się ten błąd. To nie pierwszy raz. Proszę o pomoc, czy robię coś źle?
  6. Hi, I know this has been discussed a million times but even after reading tons of forum entries I am still not sure which one to get. I have KTS right now on my Mac and KSK on a few Macs, Windows, iPads and iPhones. My problem is that I need more than 5 licenses now and there is no 10 license package for KTS. So I thought switching to KSC with a 10 license bundle. I am pretty sure I can use KSK with the KSC license. Is that correct? I do understand that KSC does pretty much all KTS does plus some HD and Wifi checks. Is there anything in KTS that KSC can not do? And last but not least, I purchased a license from a 3rd party store which gave me all kinds of issues afterwards, when I buy a license through the Kaspersky store on Amazon is that the same as buying it from the Kaspersky web page diretly? Thx for your help Stephan
  7. Compre la licencia del antivirus y tenia el codigo de activacion en la pestaña de compra, pero tuve que reiniciar mi pc ya que cuando estaba instalando kaspersky me recomendo desinstalar mi antiguo antivirus. Despues de reiniciar la pc, en la pestaña donde estaba el codigo de activacion ya solo aparece el numero de pedido mas no el codigo de activacion. Nada ha llegado a mi correo y el soporte me mando unos links para recuperar el codigo pero me sale error asi que puede ser que haya puesto mi email mal. que puedo hacer?
  8. I was trying to scrup to get my newly purchased activation code from my installation paper found inside the kaspersky case. In the course some characters were damaged.I cant exactly identify 2 characters from it. I have tried everything but I cant guest it. What do I do?
  9. Realicé el pago de mi licencia Kaspersky Total Security, pero usé un correo erroneó, por ende el código de activación jamás llegará, envié el caso a soporte y no me dan respuestas, me dice que debo realizar la compra de nuevo, pero mi dinero? lo perdí?. Envié los estados de cuenta bancarios donde demuestra que me hicieron la deducción por la compra, pero el soporte no contesta, no quiero perder mi dinero, necesito un reembolso y un antivirus.
  10. Um dos meus computadores perdeu a conexão com o Administration Server e com isso não consigo desinstalar, está para exclusão há mais de 1 mês e não acontece nada. Em outro eu troquei de pc, mas tbm não estou conseguindo migrar a licença para o computador novo. Alguém poderia me ajudar nesta questão?
  11. Is there anyone i can speak to regards installing our current Kaspersky protection into my new replacement laptop as the previous unit has given up. Regards Haydn
  12. Hola. Soy de Peru y hice una compra de kaspersky cloud para 5 dispositivos mediante una virtual Wallet (escanee el código QR que me dio Kaspersky e hice el pago). La página me dijo que tardaría unos días. No recibí ningún correo y en mi cuenta solo aparecen las licencias de prueba. Servicio técnico demora mucho en responder los tickets. He llamado al banco y me han dicho que el pago si ha procedido (me han mandado un comprobante con el número de operación y comercio). Alguna idea?
  13. X = 3, Y = 10, Z = 2 What does "X User Accounts" mean? That I can create X "my.kaspersky.com" accounts, and put the same license on these accounts? Y Devices: I interpret that it is the number of devices (PC, Mac, iPhone, iPad and Android) that I can protect, each one of them counts as one and they are not related to each other. Z Years: Number of years of validity of the license from the first activation. Am I correct or have I misunderstood something?
  14. 在安全软件中输入反病毒软件的激活码是否会导致激活码无效
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