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tahir.zaman

Find vulnerabilities and application updates

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Dear Technical Team ,

As we have facing  the below mentioned issue pertains to "Find vulnerabilities and application updates" task.

1. Find vulnerabilities and application updates task error occured after teh execution of 15%  " System patch management: Windows Update Agent error 8024001d ("An update contains invalid metadata.") #1181 (-2145124323) COM error 0x8024001D (wcode: 0) ''<5xppaALmx6aaJAgipsaZj0>Error information: 1181/-2145124323 (COM error 0x8024001D (wcode: 0) ''), .\vapm\wua_manager.cpp, 1941."

2. After then Find vulnerabilities and application updates task completed with error. " Find vulnerabilities and required updates has been completed (with errors). Vulnerabilities detected: critical severity level - 1, high severity level - 1, medium severity level - 0 "

3. After then we pushed the task " Install required updates and fix vulnerabilities - Push All Updates" just only pushed third party updates tn the system rather then Microsoft updates (Critical + Security ) as the systems are not updated since November 2018.

I have already lodged the tickets regarding this issue as on 30.11.2018 but no response from your end.

 

Ticket Number: INC000009881402

 

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Hello!

Incident is under investigation and developers are requesting additional information:

Please check whether " Perform Windows update synchronization." task is completed successfully. 

Make sure Microsoft Update services are reachable from KSC, there is a periodical error could be found on KSC : 

Loading Windows Update task: unexpected error. #1573 (407) [MS-WSUSSS] [SOAP-ENV:Server] Error 407 has occurred. 

Which may indicate that client has a proxy but KSC was not configured to use it. 

Do client computers use proxy ?

On the affected computer collect klnagent and vapm level 4 traces:

Turn on Network Agent tracing (level 4)
Launch Find Vulnerabilities task again
After the task encounters an error, turn off tracing and collect generated tracefiles
Provide the following files: $klnagent-1103.log, $vapm-*.log, and $vapm-eka-*.log.
Also please upload GSI report from  a workstation where traces were collected, as well as s KSC. Add "Find vulnerabilities" task results and WindowsUpdate.log collected from workstation.

Please attach this info to the submitted incident.

Thank you!

 

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5 часов назад, gvidal сказал:

Im having this issue as well, is there any news about?

Could you please create incident in CompanyAccount with description of your problem.

Thank you!

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