Jump to content
Cedar Reuben

HEUR Exploit

Recommended Posts

I get a warning that a HEUR Exploit has been found but can't be removed because "write not supported". Then it gives me the options to Skip, Delete Archive, or Add to Exclusions. What do these mean and what should I chose? Why can't I disinfect it?

 

Share this post


Link to post

Welcome. Please post the full, complete detection details. Post screenshot of Reports > Detailed reports > Detected objects.

Main Kaspersky window > More Tools > Reports > upper right > Detailed reports > at the upper left, drop down from All Events to Detected objects.

 

How to take and post screenshot: PrtSc (Print screen) key (upper right part of keyboard)> open Paint (Start > All programs > Accessories) > Edit > Paste, File > Save as (jpeg or

png, Not bmp). When replying, Browse > click once to select file > Open > Upload > add reply.

 

 

Please see: Kaspersky Lab Forum > English User Forum > Virus-related issues > the fifth (5th) Important topic.

There, you will find instructions for GSI and AVZ logs.

 

Please see the small print that is located at the bottom of this message.

Share this post


Link to post
Guest
This topic is now closed to further replies.

×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.