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SomebodySysop

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About SomebodySysop

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  1. This is support's reply: KIS may not crash, but it does stop working. The splash screen may, or may not, appear for a second, then nothing. Doing a Clean Boot doesn't make sense to me since, as I reported to them again and again, doing a normal boot always clears up the problem -- temporarily. I also have my doubts about the .NET repair since it would have to be broken on 3 different computers, but I guess I've nothing to lose. Could this be some sort of virus I have introduced to all 3 computers that targets and disables KIS?
  2. Thank you for the reply. I am having this problem on all 3 of my home network computers: 2 ASUS and 1 Dell. KIS runs for a little over a week on each before stopping. I hope you will report this to Tech Support. So far they haven't been able to help me.
  3. File will not attach as it is 800K. Can be downloaded from here: GetSystemInfo File. Note that after Kaspersky fails, it can not be restarted. Clicking on the Kaspersky icon does nothing. Sometimes you might see the load screen appear for a few milliseconds, then nothing. It's like something is actively blocking it from starting again. But, after rebooting the computer, it starts up as normal.
  4. KIS runs for a few days, then crashes and will not restart. This is happening on two computers. It began on one, then several weeks later began occuring on the second one. Kaspersky is also running on a 3rd computer, but it does not have this problem so far. Running multi-license KIS on Windows 10 systems for over a year. I am assuming that all 3 computers have been running 17.0.0.611 since they all updated to KIS 2017 at the same time. I do not know what caused the problem. The only solution I have is to reboot the computer. No error messages that I am aware of. Have sent GSI files to tech support, but am wondering if anyone else has had the problem recently, and if so, how they resolved it? Thanks!
  5. Running Kaspersky Internet Security 17.0.0.611© on Windows 10 network connected machine. The latest update installed Kaspersky Protection 5.0.141.0 in my Chrome browser. I'm running Foscam I9831 wireless ip cameras on my internal network. When I attempt to login to camera on internal network using Chrome (or IE) browser that has KP enabled, login fails. When I disable KP in browser, I can login to camera. Note that I do not pause or disable Kaspersky Internet Security, just the KP extension in browser. Anti-Banner is turned off. I have tried whitelisting the camera IP in Web Anti-Virus Exclusions and Trusted URLs, but to no avail. How do I whitelist specific urls so that they are NOT affected by Kaspersky Protection browser enabled extension? Thanks!
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