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  11. Forum Knowledgebase

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  • Forum

    1. 50

      Антивирус не сразу запускается?

      Тем не менее. Базы регулярно обновляются-хоть и промежуток между обновлениями увеличился-но от обновления баз ещё ни один производитель антивиря не отказался. Вы в состоянии гарантировать что такого вот внеочередного обновления не будет? Бережёного как говорится бог...
      Лексей in Kaspersky: Basic, Standard, Plus, Premium
    2. 2

      VPN não funciona

      Por favor, explique como saber que o VPN está funcionando. Após instalar o VPN, fiz uma pesquisa pelo Decolar.com. Minutos depois, recebi 2 e-mails da Decolar.com. O VPN não serve para evitar isto? Muito obrigado.
      Heros in Para casa
    3. 1

      Infection undetected

      I'm using a ThinkPad t14 notebook with Windows 11 Pro 64bits version 23H2, with Mozilla Firefox version 129.0.2. I accessed with Mozilla to an infected site, and the Kaspersky Internet Security application don't detect it. More over: I run a full scan, and it report 1 file uninfected and quarantined, but trying yo identify the file, the Quarantine entry for the Kasperksy menu does not show any file. Nevertheless, starting Mozilla immediately appears a message from the virus (see the attached file). The virus message content changes every time I access Mozilla, but it has every time the same structure. I refreshed Mozilla and the virus apparently disappear. Is it safe continuing using Mozilla? Do I need to make a deep clean of my notebook?
      Carlos Isa in Kaspersky Internet Security
    4. 9

      Does Kaspersky Desktop no longer have a free version for windows 10 or something?

      Hello @echotango, Thank you for posting back & the information! Don't worry about money, there's no pressure to buy, just wanting to get the information to try to help fix the problem 🙃 In (you) MyKaspersky account - against any of those expired subscriptions are there options to delete? (You may need to look for a tiny > to the right of the subscription name)? When (you) say - "as it keeps pestering my about my "Free Trial" being used up...", have you signed in the Kaspersky Free *application*, with the same email address that you use for your MyKaspersky account? Please post back? Thank you🙏 Flood🐳+🐋
      Flood and Flood's wife in Kaspersky Free
    5. 1

      Infection undetected

      I'm using a ThinkPad t14 notebook with Windows 11 Pro 64bits version 23H2, with Mozilla Firefox version 129.0.2
      Carlos Isa in Kaspersky Internet Security
    6. 9

      Does Kaspersky Desktop no longer have a free version for windows 10 or something?

      Yes I made sure to uninstall the previous installation like you said and then I proceeded to restart my computer before installing the new free version of Kaspersky and I tried again BOTH my main account and a secondary account I've never used before that I got for my iOS mobile device I no longer have basically but anyways to answer your question about any active subscriptions PREVIOUSLY my main account had a payed version before I managed to try out the free trial version on my new computer after my payed subscription had ran out for a long time. But right now none of my accounts have any active subscriptions only previous subscriptions and trials? Since I don't got enough money to justify paying for extra features beyond the anti-virus and nothing more but nothing less than that.
      • 1
      • Thanks
      echotango in Kaspersky Free
    7. 1

      VPN em apenas um site especifico

      @XpsVictor Bem-vindo Por favor, informe a versão do aplicativo da Kaspersky VPN instalada Além disso, acredito que não exista essa possibilidade, apenas configurando os sites específicos mesmo como você já chegou a fazer na questão do Google Você pode entrar em contato com o suporte técnico e verificar se existe essa possibilidade como você deseja → Suporte Técnico
      Guilhermesene4096 in Para casa
    8. 1

      VPN em apenas um site especifico

      Eu estava tentando configurar a VPN para deixar apenas em um Site especifico, porém não consigo de forma alguma, usei a opção do tunel dividido para selecionar a VPN para funcionar no google, porém ai acaba pegando o google inteiro, e consequentemente todos os sites, tentei adicionar então alguns sites como exclusão para ignorar e outros para ativar, também não tá funcionando e o google inteiro está com vpn.
      XpsVictor in Para casa
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