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RazorDog

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About RazorDog

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  1. thanks for the reply i have contacted tech support (INC000005142623) - and they answered a few replies - & stopped responding so after a week i contacted a supervisor and they responded once and have stopped again so i have found them to be kinda useless --------------------------- in the mean time i have been able to get Pure 3.0 to work - it even restored a backup made with KTS 15.0.2.361c my problem now is that i was using KTS Backup/Restore as my mainsystem backup (i would occasionally do a WinSysImg Backup) but trying to overlay the KTS files back over the restored windows file - creates many conflicts i need to be able to run a Kaspersky restore from a boot disk from all i have found is that KTS/Kaspesky does not support this
  2. i've tried posting in the KTS forum - got no reply i've even created a couple of tickets on the tech support site (my.kaspersky.com) - after a couple of generic replies they have stopped responding very frustrating
  3. can we have a backup-restore forum BR is a major component of any system does no one use Kaspersky BR?
  4. has no one ever used restore?
  5. trying to restore a set of backups made with KTS 15.0.2.0361© have newest version of KTS installed (16.0.0.614(a)) and it stops responding on screen asking 'Select where to place restored files' any clue what is happening?
  6. is there an area where i can submit a link for testing? i accidentally clicked on a link - and i got no kaspersky warning as it was loading but my computer is acting strange now just curious if there is an area to submit a suspicious link
  7. this worked: (1) Disable Kaspersky Self-Defense: Settings > Additional > Self-Defense. (2) Locate C:\ProgramData\Kaspersky Lab\AVP15.0.2\Bases\KLAVA and delete the files in the folder but not the folder itself (you may need to enable “Hidden Items” under the VIEW tab). (3) Enable Kaspersky Self-Defense. (4) Start a manual update.
  8. Started getting DB out of date error yesterday run update and error remains (have got this error twice in past - requires uninstall and re-install) this is getting frustrating for this to happen once a month!!!! (icon animation is enabled system clock is correct proxy server is not used) version KTS 15.0.2.361©
  9. Started getting DB out of date error yesterday
  10. i am having the same problem - started yesterday also i am using KTS 15.0.2.361(a) i just downloaded the newest version - and it is the exact same one as i have installed kts15.0.2.361en_7225.exe with a file size of 191,841KB now what?
  11. yep - they basically tell you to re-install i even started an incident report with support because they will not answer questions over here in the user forums so you have to go back and forth with them - every 24-48 hours they will get around to answering you every little thing with this product causes a problem - it is beyond frustrating this will be my last kasjerksy product i'm sure that will cause them to take notice :laugh3:
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