This fixed my problem. Had same problem as most. KPM Wouldn't load after try to update to the 9 version, even tried a different version which you will see below. Have a ticket open with Tech. After trying a few things that Tech suggested with no success this is the last one they told me to try and what happened. They told me to install kpm_184.108.40.2065. It installed and put a shortcut to desktop but when I tried to open the shortcut, it wouldn't open. I noticed a flash in the icon bar but would just disappear in less than a second. Tried to open it from files but nothing would bring kpm up. I did a uninstall though Programs and features and had all files deleted with it. Tried the install again and still wouldn't work, even tried rebooting the computer along with it, so this time I thought to try something else. I left all the files there with the uninstall, thinking that if the first one loaded but didn't work maybe with those files left there, I might be able to install a different version which was 220.127.116.1118.104.22.168 that I had tried before without success. I installed it with Open as administrator which I don't know if it makes a difference but the install worked and the KPM that installed was the 22.214.171.124126.96.36.199 version and so far everything seems to being working. Even rebooted the computer and added some websites and it still seems to be working right. I don't know if this is any help for you to use but so far I'm happy.