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wharfedalehome

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  1. DH - thank you again. You've been really helpful. I do suspect Slimcleaner Plus may be causing these issues, even though superficially the problem appears to be with my Kaspersky Total Security. It's not based upon any technical evidence but because: 1) I only installed Slimcleaner Plus a few days before I got this Browser update problem (and have not knowingly installed anything else for several months). 2) I don't recall any other Browser update problems ever before, nor anything similar since I installed my Kaspersky Total Security. 3) I've yet another Browser update problem now. It is similar to the one above, but this time for Internet Explorer. Also this time in Slimcleaner Plus rather than Kaspersky Total Security! A coincidence? Seems unlikely. I'd better get cracking! Thanks again. Tim
  2. DH - thanks for that. I think that was ggood advice. However when I tried it but got an error 122 while trying to update it directly from Google to my PC. I assume that, while it is a different failure, the two are connected. I suspect that Slimcleaner Plus is causing the error messages by stopping the Google Chrome update. I suspect it because I've only just installed Slimcleaner Plus and never had any Google Chrome update problems before. So I'm wondering if disabling Slimcleaner Plus will allow me to download the update? I could only find a way to remove or uninstall the software (which I don't want to do obviously). Google Chrme is sitting in the list of software it recognises - and indeed it is running fine...except for the update problem of course. So can anybody tell me how to temporarily disable (ie: turn off) Slimcleaner Plus? Then I hope to do the Google Chrome download and switch Slimcleaner Plus back on.... Any help please people? Thanks in anticipation.
  3. Richbuff - Sorry, I must have chosen the wrong place. I've reposted it elsewhere. Tim
  4. My Kaspersky Total Security (version 170.0.0.611(j)), otherwise brilliant software, is struggling to update my browser software. I've had a notification that my Google Chrome needs updating (version 63.0.3239.132 > 64.0.3282.119) - see screen dump below.... Every time it tries to run an update, it fails with: FAILED TO UPDATE When I try a manual update myself (ie: ask my Kaspersky to update it), it fails the same way. It quite clearly needs updating and I get this error message several times a day - it's not going to go away! Any ideas what I should do to fix this? Thanks in anticipation of your help. Tim
  5. My Kaspersky Total Security, otherwise brilliant software, is struggling to update some software. I've had a notification that my Google Chrome needs updating (version 63.0.3239.132 > 64.0.3282.119) - see screen dump below.... Every time it tries to run an update, it fails with: FAILED TO UPDATE When I try a manual update myself (ie: ask my Kaspersky to update it), it fails the same way. It quite clearly needs updating and I get this error message several times a day - it's not going to go away! Any ideas what I should do to fix this? Thanks in anticipation of your help. Tim
  6. My Kaspersky Total Security, otherwise brilliant software, is struggling to update some software. I've had a notification that my Google Chrome needs updating (version 63.0.3239.132 > 64.0.3282.119) Every time it tries to run an update, it fails with: FAILED TO UPDATE When I try a manual update myself (ire: ask my Kaspersky to update it), it fails the same way. It quite clearly needs updating and I get this error message several times a day - it's not going to go away! Any ideas what I should do to fix this? Thanks in anticipation of your help. Tim
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