KTS(2017) & Windows firewall both turned off

[Arsenal123]

Hi every time i start my pc i get the message that Total security and Windows firewall are turned off however in the firewall settings for KTS it say its on this problem started today(02/02/2018)

 

[Berny]

Can you please check with MSCONFIG if Windows Defender is disabled at Startup and in the Services + Reboot.

[Arsenal123]

5 hours ago, Berny said:

Can you please check with MSCONFIG if Windows Defender is disabled at Startup and in the Services + Reboot.

Do not know how to do either of those things

[Berny]

Please follow these easy steps :

> Windows magnifier in the systray > type MSCONFIG 

> Disable Windows Defender in the Startup list (right mouse click)

> Disable Windows Defender in the the Services list (right mouse click)

> Restart your PC 

[Arsenal123]

so i right click on the two highlighted ones and chose stop from the dropdown menu?

[Berny]

Yes , then please also check in the Startup list + Reboot 

[Arsenal123]

26 minutes ago, Berny said:

Yes , then please also check in the Startup list + Reboot 

It won’t let me says action cannot be completed access is denied(for the ones in services)

Edited February 4, 2018 by Arsenal123

[Berny]

Can you locate WD in the Startup list ?

[Arsenal123]

Only thing there is defender notification icon which is disabled

what about uninstalling then installing the 2018 version?(I have 2017 version)

Edited February 4, 2018 by Arsenal123

[Berny]

Please proceed as follows :

> disable KIS 2017 > uninstall > reboot

> install KIS 2018 > update databases > reboot

[Arsenal123]

18 minutes ago, Berny said:

Please proceed as follows :

> disable KIS 2017 > uninstall > reboot

> install KIS 2018 > update databases > reboot

Ok how do I disable  kaspersky & uninstall kaspersky

[Berny]

Right click on the red K-icon in the systray > Exit and open the Control Panel > Programs to uninstall