Arsenal123 Posted February 2, 2018 Hi every time i start my pc i get the message that Total security and Windows firewall are turned off however in the firewall settings for KTS it say its on this problem started today(02/02/2018) Share this post Link to post
Berny Posted February 2, 2018 Can you please check with MSCONFIG if Windows Defender is disabled at Startup and in the Services + Reboot. Share this post Link to post
Arsenal123 Posted February 2, 2018 5 hours ago, Berny said: Can you please check with MSCONFIG if Windows Defender is disabled at Startup and in the Services + Reboot. Do not know how to do either of those things Share this post Link to post
Berny Posted February 3, 2018 Please follow these easy steps : > Windows magnifier in the systray > type MSCONFIG > Disable Windows Defender in the Startup list (right mouse click) > Disable Windows Defender in the the Services list (right mouse click) > Restart your PC Share this post Link to post
Arsenal123 Posted February 4, 2018 so i right click on the two highlighted ones and chose stop from the dropdown menu? Share this post Link to post
Berny Posted February 4, 2018 Yes , then please also check in the Startup list + Reboot Share this post Link to post
Arsenal123 Posted February 4, 2018 (edited) 26 minutes ago, Berny said: Yes , then please also check in the Startup list + Reboot It won’t let me says action cannot be completed access is denied(for the ones in services) Edited February 4, 2018 by Arsenal123 Share this post Link to post
Arsenal123 Posted February 4, 2018 (edited) Only thing there is defender notification icon which is disabled what about uninstalling then installing the 2018 version?(I have 2017 version) Edited February 4, 2018 by Arsenal123 Share this post Link to post
Berny Posted February 4, 2018 Please proceed as follows : > disable KIS 2017 > uninstall > reboot > install KIS 2018 > update databases > reboot Share this post Link to post
Arsenal123 Posted February 4, 2018 18 minutes ago, Berny said: Please proceed as follows : > disable KIS 2017 > uninstall > reboot > install KIS 2018 > update databases > reboot Ok how do I disable kaspersky & uninstall kaspersky Share this post Link to post
Berny Posted February 4, 2018 Right click on the red K-icon in the systray > Exit and open the Control Panel > Programs to uninstall Share this post Link to post