rebel68

Call and video on Yahoo Messenger

14 posts in this topic

Hallo I've KIS 2013(13.0.1.4190) on windows 7/64,with default settings.I cannot talk on messenger from yahoo(The buttons "video call and voice call from left side are in gray).I disconected KIS from windows task manager,all are ok.(I have the last yahoo messenger installed).Has someone this problem?

Tks a lot

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I am using YM 11.5 with KIS 2013 build 4190, I can't chat voice and video calls with my freind. I can't use 2 function of Yahoo messenger.

 

Can you help me now?

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Hallo I've KIS 2013(13.0.1.4190) on windows 7/64,with default settings.I cannot talk on messenger from yahoo(The buttons "video call and voice call from left side are in gray).I disconected KIS from windows task manager,all are ok.(I have the last yahoo messenger installed).Has someone this problem?

Tks a lot

 

Yes same here

Latest yahoo on win 7 x64.

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I have the same problem on Windows 7 Enterprise 32 bit

When I exit KIS, the functions of Y!M returns normal.

KIS 2013 build 3370

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Hallo I've KIS 2013(13.0.1.4190) on windows 7/64,with default settings.I cannot talk on messenger from yahoo(The buttons "video call and voice call from left side are in gray).I disconected KIS from windows task manager,all are ok.(I have the last yahoo messenger installed).Has someone this problem?

Tks a lot

 

I have problems the same here

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Right Click K >> Exit. Does it work now?

If you mean by exiting KIS, yes than it works, but when KIS is active, than NO.

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Ok, can you disable each module one by one to see which causes Y! to stop video conferencing feature?

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I have the same problem with the trial version,

Please explalin how to overcome this in detail since I am not a IT expert

thx

 

edit: del broken quote.

Edited by richbuff

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Ok, can you disable each module one by one to see which causes Y! to stop video conferencing feature?

Well, actually if I do as described here, than yahoo will work, but I don't know what causes the problem, and I won't change the setting till the official fix release from Kaspersky, hopefully you guys do something as we have waited so long for this issue to be fix. Thx

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Well, actually if I do as described here, than yahoo will work, but I don't know what causes the problem, and I won't change the setting till the official fix release from Kaspersky, hopefully you guys do something as we have waited so long for this issue to be fix. Thx

There will not be a fix available if you do not open an official tech support ticket via my.kaspersky.com

This is a user forum, where power users try to help out as best they can, but even we have limits.

 

1 settings

2 advanced settings,network, monitored ports

3 monitor all ports for specified applications

4 search there yahoo messenger and uncheck

Does this workaround not working for you?

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There will not be a fix available if you do not open an official tech support ticket via my.kaspersky.com

This is a user forum, where power users try to help out as best they can, but even we have limits.

Does this workaround not working for you?

 

This work for me as well, but I'm not sure to use it, as I don't know how save it would be to unchecked from KIS control?

 

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Relatively safe, because you still have other protection modules.

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