Jump to content


  • Content Count

  • Joined

  • Last visited

About SF32

  • Rank

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. @richbuff, Thanks for the quick and very comprehensive reply - and sorry for my very late response. From what I could glance related to similar issues, your list above should cover all eventualities. Great reference! Understanding that KTS may need several minutes to update (and probably sometimes longer, esp. w/ the stone-age internet here in Australia: the backplane is running via smoke signals, fueled by our bushfires), seems to explain my issue. Meanwhile, after a re-install of originally KTS 2018, a few more updates, and finally the (auto-initiated!) update to KTS 2019, it appears that the auto-update works quite reliably now. Thanks again, and keep up the great work!
  2. Team, I also recently downloaded a PDF file that my KTS 2019 showed being infected by a UDS:Trojan.PDF.Badur.b. KTS disinfected it promptly and (after a brief message "cannot disinfect") deleted the downloaded file as well as the browser's (Chrome v72.0.3626.109, 64bit) cache version. Well done! I am still curious what kind of threat this Trojan.PDF.Badur.b actually is, so I entered it into threats.kaspersky.com, both with and without the UDS:... Unfortunately, it reports "No search results". Shortening the search to "Trojan.PDF" shows e.g. "Trojan.PDF.Badur": "A PDF document “booby-trapped” with a link that leads to a site with questionable content." Although in retrospect your naming convention makes great sense, it would still be helpful to emphasize to the user to shorten the search to a subset of the reported threat type -- unless you would eventually find the time to link threat names from the scanner's "Detailed Reports" page to a brief description as per your threats.kaspersky.com page. But otherwise, I'd keep your priorities on keeping up with detecting and fighting the ever growing cybersecurity threats... Thanks!
  3. Team, I am on a current multi-year, multi-device license purchased from home in the US, running KTS 2018. We are currently traveling outside of the country, and it appears that the download links such as http://www.kaspersky.com/downloads/total-security don't work - the website changes to a local version where it wants you to buy the SW. I already have purchased multi-year licenses, though, and would like to upgrade to the latest KTS version while on the road abroad. Thanks!
  4. Slightly different scenario: About half the time after starting my Win 10 PC, I get the message that the databases are out of date, despite selecting "auto-update" in the settings. Only selecting the "update" button manually seems to update the database - waiting for the "auto-update" doesn’t appear to work. Other times, auto-updating the definitions did seem to work despite restarting. Checked the other suggestions above, but nothing appears to ensure that the auto-update works every time. KTS v18.0.0.405
  5. My issue started after the Win 10 Creator's Update. Win 10 Home v1709, Build 16299.309 (Win Settings → About); Kaspersky Total Security KTS v18.0.0.405. Need to manually turn off and on Kaspersky Firewall @ every startup (except waking from hibernation, of course). Disabled WD Notification (Task Mgr → Startup → Disable). {Note: May need to open Task Manager as Admin (enter "Task Manager" in Win Search, right-click → "Run as Admin").} → No change: The message no longer appears immediately after reboot, but does return after a few minutes. → Uninstalled KTS, keeping the Confi Settings and License Info only. Re-installed KTS 2018 using the installer from https://support.kaspersky.com/kts2018. (The installer will then download approx. 160MB). Set up the Application Password again after the installation completed (KTS v18.0.0.405), then restart Win 10 to re-initialize Win 10, the apps and to ensure everything is working as intended. The "Windows Defender Notification Icon" is still disabled in Task Mgr → Startup. Started "Windows Defender Security Center" → shows everything OK. Activated "Periodic Scanning" under "Win Defender Antivirus Options", in addition to having KTS as the primary (live) protection. Despite several shut-downs and a couple of restarts, so far no new occurrences of the "Win Defender and Kasp Firewall both turned off" message. Will report back if the issue occurs again. Note: Uninstalling, then re-installing KTS appears to be a fairly frequent necessity to fix issues, likely triggered by various Win 10 updates (esp. "feature updates"). It happened 3 times before this issue, yet it never appeared to be a problem on my Win 7 PCs.
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.