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lepphce1

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Posts posted by lepphce1


  1. Hello,

    please describe every step one-by-one illustrating them by screen shots.

    Finally we'll be able to understand that you mean.

    Do you use Beta SP2 ?

    Thank you.

     

    I'm not sure what screenshots I could provide. I hit "Run" on the "Install application updates and fix vulnerabilities" in the KSC, and all of my clients with Apple iTunes installed receive the message as illustrated in attached screenshot.

     

    I am not using the Beta software, rather putting a suggestion for improvement in future releases.

     

    Thanks,


  2. A highly frustrating occurrence for our users (and me, since I get the complaints from the helpdesk staff) is to get messages such as "The following processes affect the update installation." They don't know what to hit, helpdesk calls are generated, and often the update never gets installed. Will this be fixed in the new version? In this case, why can't it be scheduled to be installed on reboot without prompt? Please see attached screenshot. Thanks!

     

     

     

    post-542236-1447784275_thumb.png


  3. Hi,

     

    In that case we need some additional info to analyze the problem.

     

    Please make sure, that administaration server and network agent (and Update agent if available) have patch D installed.

    Please provide us with task history, administration server traces, network agent traces from affected host (and from Update agent if available) while issue reoccurs, kaspersky, system and application event logs.

    Also we will need WindowsUpdate.log from affected host.

     

    Thank you for cooperation!

    Re-ran task with traces enabled, same result. I've PM'ed you the link to the requested info. Thanks!


  4. One of the issues that I was told Patch D would resolve is the installation of KB3000850 on Windows 8.1 / Server 2012R2. The KSC console is returning "Updates installed: 0 out of 1." and the following two entries in the Kaspersky Event Log:

     

     

    [Windows Update Agent] 'Installation returned an error: Microsoft Windows® failed to install the following update due to error 0x8024200d: Update for Windows Server 2012 R2 (KB3000850).'. Error code: Windows Update Agent error 8024200d ("The update handler did not install the update because it needs to be downloaded again."). Event ID: 182. Update ID: '(086110f9-6500-4ada-902d-7861cd2cd90b, 214)'.

     

    [Windows Update Agent] 'Installation returned an error: Microsoft Windows® failed to install the following update due to error ?: ?.'. Error code: Windows Update Agent error 8024200d ("The update handler did not install the update because it needs to be downloaded again."). Event ID: 182. Update ID: '(e7b56916-3356-4f59-ac71-be7ef2159050, 214)'.

     

    Please advise,

    Thanks


  5. Installed fine on 2012R2 / SQL Express 2014 English.

     

    It took about 5-10 minutes for the console to be able to reconnect to the server after installing the patch.

     

    I noticed that my custom columns and search in the console for Software Updates had reset to default, which is unfortunate. Otherwise, so far so good.

     

     


  6. Actually, I'm having the same problem -- Installing 32-bit java (jre-8u45-windows-i586.exe) on a 64-bit machine -- results in the task returning "The application that you are trying to install does not support the current version of the operating system on the client computer." This is the same behavior with either a manually uploaded version of the installer or the copy from the database.

     

    Installing manually works fine. Seems like a bug to me.

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