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Everything posted by Igor Kurzin
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Добрый день, Сделайте, пожалуйста, сделующее: 1. Отключить Самозащиту 2. Выгрузить продукт 3. В реестре изменить значения для параметра EnableDnD на 0: - нажать Win - напечатать regedit - нажать Ввод на клавиатуре - открыть отдел HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP21.3\settings\GamingModeSettings\ - два раза кликнуть на EnableDnD - установить значение 0 - сохранить изменения 4. Загрузить продукт 5. Включить Самозащиту 6. Выключить игровой режим через Настройки - Общие - снять галочку с "Использовать Игровой режим" Будет ли после этих изменений воспроизводиться проблема?
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Kaspersky Total Security has damaged your PC
Igor Kurzin replied to FedericoC's topic in Kaspersky Total Security
The Kaspersky Password Manager vault is encrypted and can only be decrypted with your master password. There is no other way to view the stored entries, there is no data leak possibility. -
Kaspersky Total Security has damaged your PC
Igor Kurzin replied to FedericoC's topic in Kaspersky Total Security
Hi, please let me know the incident number to technical support. -
Connection Abort for Web Browsers
Igor Kurzin replied to Thi Vo's topic in Kaspersky Internet Security
Hi Thi Vo, Glad the issue got resolved. Can you specify, did you enable back 'Scan encrypted connections upon request from protection components' and everything works ok? -
Will be fixed in KPM 10. Release is expected in May-June.
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Не появляется окно управления \ настроек
Igor Kurzin replied to Dennis Ivanoff's topic in Kaspersky Secure Connection
Создайте, пожалуйста, запрос в поддержку для решения данной проблемы https://support.kaspersky.ru/b2c/RU?qs=on -
Yes, you can manage scheduled tasks this way: press Start -> type taskschd.msc -> press Enter. Select Task Scheduler Library. You can analyze the tasks and press 'Disable' on the right.
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- windows 10
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Публичного списка, к сожалению, нет.
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Добрый день, уточните, пожалуйста, о каких правилах для сетевого экрана речь? Можно скриншот?
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Привет, добавил ваш пост в соответствующее пожелание (5254803). Спасибо!
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Connection Abort for Web Browsers
Igor Kurzin replied to Thi Vo's topic in Kaspersky Internet Security
Hi Thi Vo, Does it help to disable scan of encrypted connections via Settings -> Additional -> Network -> select "Do not scan encrypted connections"? Try this: - Open Kaspersky > Settings > General > uncheck Enable self-defence option. - Save settings > unload Kaspersky by right-click on the 'Green shield' Kaspersky icon in System Tray (on the bottom right corner of your screen) and select “Exit”. When asked if you are sure you want to exit, please click on “Continue”. - Go to C:\ProgramData\Kaspersky Lab\AVP21.3\Report - Delete contents of this folder. - Launch Kaspersky, enable self-defence and check. -
Hi BigHotStud, Can be something 'legal' working in the background. You can try to find out what it is by disabling other processes (start up tasks). 1.Start in Clean boot: https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd 2.Disable scheduled tasks: - go to c:\windows\system32\tasks - create a folder with any name (e.g. 'Test') - move all the contents of c:\windows\system32\tasks to this new folder - restart PC
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No more tools ?
Igor Kurzin replied to JohnD44a's topic in Kaspersky: Basic, Standard, Plus, Premium
Hi John, Which tools are you referring to? These? In the new version the components from under 'More Tools' are located in the main menu. -
Не появляется окно управления \ настроек
Igor Kurzin replied to Dennis Ivanoff's topic in Kaspersky Secure Connection
Подскажите, пожалуйста, вы тоже делали откат к предыдущей точке восстановления Windows после установки продукта? У вас проблема сразу после установки стала проявляться или после каких-то действий? -
Wir haben die Website zur Erkennung hinzugefügt. Jetzt ist es: Komponente: Web-Anti-Virus Ergebnisbeschreibung: Blockiert Typ: Bösartiger Link Name: https://wp20.ru/favicon.ico Präzision: Genau Bedrohungsstufe: Hoch Objekttyp: Webseite Objektname: favicon.ico Objektpfad: https://wp20.ru Grund: Cloud-Schutz Danke!
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Hi darkflux, Looks like the issue is due to "locking your PC down". Can you please give more details on how the Windows 7 is locked down, how changes are wiped and reset?
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g_objdt.dat taking up 1.16 GB of RAM
Igor Kurzin replied to affatube's topic in Kaspersky: Basic, Standard, Plus, Premium
This file contains temporary data of Kaspersky, the size of 1,6Gb on the disk is normal. You can disable Self-Defense in the Kaspersky product, then exit Kaspersky product and delete the file.