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Everything posted by Igor Kurzin
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Вообще не работает ни один VPN - в чем дело?
Igor Kurzin replied to Travelnok's topic in Kaspersky Secure Connection
Привет, проблема известна, занимаемся решением. -
Kaspersky Password Manager - unable to Sync Problem
Igor Kurzin replied to NEELESH's topic in Kaspersky Password Manager
Dear all, the issue has been fixed, please check. -
Hi @pathompson00, please do the following and let us know of the results: 1. Download kpm_register_plugins_24_0.zip via the link: https://box.kaspersky.com/f/e343898274684110b877/?dl=1 2. Unpack the archive to any folder 3. Right click the file kpm_register_plugins_24_0_v2.bat and select 'Run as administrator'. 4. Restart PC Will the issue persist?
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Program crashing when using split tunneling
Igor Kurzin replied to Johl C.'s topic in Kaspersky VPN Secure Connection
Hi @harlan4096, you did not have to reinstall, did you? -
Program crashing when using split tunneling
Igor Kurzin replied to Johl C.'s topic in Kaspersky VPN Secure Connection
The issue has been fixed. Please check and let us know how it goes. @dreminh1, @Vino222, @danny-kg, @Jackers1337 -
Buenos dias, @BARA Hay un problema con el certificado en este sitio web. El certificado ha caducado:
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Secure connection аварийно завершает работу
Igor Kurzin replied to Uzver's topic in Kaspersky Secure Connection
Проблема известна, будет исправлена автоматически в ближайшее время. -
Program crashing when using split tunneling
Igor Kurzin replied to Johl C.'s topic in Kaspersky VPN Secure Connection
Not fixed yet. It will be fixed automatically in the nearest time. -
Secure connection аварийно завершает работу
Igor Kurzin replied to Uzver's topic in Kaspersky Secure Connection
Добрый день, @Uzver, Попробуйте отключить "безопасное VPN-соединение для избранных приложений" (если включено), поможет ли это решить проблему? Подробнее: https://support.kaspersky.com/KSDE/Win5.16/ru-RU/232827.htm -
Program crashing when using split tunneling
Igor Kurzin replied to Johl C.'s topic in Kaspersky VPN Secure Connection
Hi all, this is a known issue, we are investigating. As soon as there is news, I will post an update. -
Брешь в безопасности для пользователей из РФ
Igor Kurzin replied to Konstantin_'s topic in Kaspersky Free
Добрый день @Konstantin_, Для анализа ситуации потребуются дополнительные данные. Создайте, пожалуйста, запрос в техническую поддержку по ссылке https://support.kaspersky.ru/b2c/ru При выборе продукта укажите Kaspersky Standard. Сообщите, пожалуйста, созданный номер инцидента. -
Hi @Jundi, the issue with contacting support has been fixed. Sorry for all the trouble.
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Desktop shortcut stops working with every update
Igor Kurzin replied to Appomat's topic in Kaspersky Free
Hi all, reproduced the issue, passing over to RnD team to fix. -
Не устанавливается KIS на windows 11
Igor Kurzin replied to Dimius's topic in Kaspersky Internet Security
@Dimius, добрый день, у вас установлен КриптоПро? -
Bom dia, @EDJU incrementos de tempo podem ser feitos em minutos (ou intervalo inferior a 10 minutos)
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Falso Positivo en Karpersky Internet Security
Igor Kurzin replied to jmartin's topic in Para usuarios particulares
PDM:Trojan.Win32.Generic es exactamente el tipo de falso positivo que sólo puede solucionarse con la ayuda de rastros -
Falso Positivo en Karpersky Internet Security
Igor Kurzin replied to jmartin's topic in Para usuarios particulares
De nada, @jmartin Kaspersky no detecta este archivo ejecutable al escanearlo directamente. Para solucionar esta detección falsa necesitaremos rastros con reproducción: - habilitar rastros en Kaspersky - reproducir la detección del archivo ejecutable - desactivar los rastros - envíame un enlace para descargar los rastros -
Falso Positivo en Karpersky Internet Security
Igor Kurzin replied to jmartin's topic in Para usuarios particulares
Hola, Por favor envíeme a través de mensajes personales el enlace al archivo ejecutable. -
VPN Split Tunnel not work
Igor Kurzin replied to KC Keith's topic in Kaspersky: Basic, Standard, Plus, Premium
Could you please let us know when the new version is ready? Absolutely.