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Everything posted by Igor Kurzin
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Intermittent Black Monitor Screen
Igor Kurzin replied to Fenn's topic in Kaspersky Internet Security
Hi @Fenn, Does this issue persist in Safe Mode? -
Hi @Kaliwild, is there any issue, that are you trying to resolve? You can uninstall the product and install it back, this will reinstall the NDIS filter as well.
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Constant Kaspersky Green Screen
Igor Kurzin replied to SAJFLADD's topic in Kaspersky Internet Security
Hi @SAJFLADD, please contact technical support via https://support.kaspersky.com/b2c/ -
Яндекс Диск. Блокируется подключение к интернету
Igor Kurzin replied to NikVoiP's topic in Kaspersky Internet Security
Очень рад, что предложенное обходное решение помогло! Это известная проблема, она решена в следующей версии продукта (MR5). -
Яндекс Диск. Блокируется подключение к интернету
Igor Kurzin replied to NikVoiP's topic in Kaspersky Internet Security
Добрый день, @NikVoiP попробуйте, пожалуйста, сделать следующее: 1. Перейдите в настройки программы, выберите раздел Общие и уберите галочку с пункта Самозащита. 2. Выгрузите продукт. 3. Откройте путь C:\ProgramData\Kaspersky Lab\AVP21.3\Report и удалите все содержимое данной папки. 4. Запустите продукт и включите самозащиту. Заработает ли Яндекс.Диск после этих действий? -
Sí, tienes razón
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@Potato95 Olá, tente isso: 1. Desative a Autodefesa através de Configurações -> Geral 2. Saia do produto Kaspersky 3. Vá para a pasta C:\ProgramData\Kaspersky Lab\AVP21.3\Report\ e exclua todo o conteúdo (arquivos e pastas) 4. Execute o produto Kaspersky 5. Ative a Autodefesa 6. Verifique o problema.
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Hola @AngelMS, por favor, pruebe esto, ¿ayudará? 1. Deshabilite la autodefensa a través de Configuración -> General 2. Cierre el producto Kaspersky 3. Abra la carpeta C:\ProgramData\Kaspersky Lab\AVP21.3\Report\ y elimine todo el contenido (archivos y carpetas) 4. Ejecute el producto Kaspersky 5. Habilite la autodefensa 6. Compruebe el problema.
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hi @BigHotStud, It does not look like you need to reinstall Windows. To feel safe, you can check for presence of anything looking strange: 1. Scheduled tasks. To open Scheduled Tasks, click Start, click All Programs, point to Accessories, point to System Tools, and then click Scheduled Tasks. 2. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ 3. Press Ctrl-Shift-Esc, and the “Task Manager” will open. Click on “More Details” in the bottom-left corner of the window. Switch to “Startup” menu. Now, you will be able to view every program that starts up when you launch Windows 10.
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Ports unfiltered with Kaspersky Firewall
Igor Kurzin replied to normal.guy's topic in Kaspersky Total Security
Hi @normal.guy, You can review the ports which are scanned via Settings -> Network settings -> 'Monitor selected ports only'. You can enable 'Monitor all network ports', more information here. -
Hey, @nexon, what's your local site url? Can you still reproduce this if you open the url in incognito mode in browser?
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Hi @Snowwolfboi, which features for gamers would you like to see in Kaspersky products?
- 5 replies
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- kaspersky standard
- kaspersky basic
- (and 3 more)
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Hi @karlo, Please try to disable protection components one by one and check the issue. Which protection component is causing this? Does it help to configure an exclusion via Settings -> Threats and Exclusions -> Manage exclusions -> Add ?
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Добрый день, проблему исправили, решение вышло с обновлениями баз.
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Hi @Aliencho, Are there any particular steps that lead to this situation? What operating system are you on? Which version of Kaspersky do you use? Try cleaning cache in browsers, will it help? Try clean boot (here is how for Windows 10), will it bring improvement?
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g_objdt.dat taking up 1.16 GB of RAM
Igor Kurzin replied to affatube's topic in Kaspersky: Basic, Standard, Plus, Premium
Regretfully, this is not possible. -
Kaspersky Password Manager не запускается
Igor Kurzin replied to demonscream's topic in Kaspersky Password Manager
Добрый день, @BaDuM, Какая у вас операционная система? Переустановка помогает? -
Hi @devesh2, Are you on Windows 11? If yes, please try this: - Click Start - Type 'Turn' and choose 'Turn Windows features on or off' in the search results - Select checkbox for .NET Framework 3.5 - Click OK, and follow the steps to download and complete installation. Will the issue persist after these steps?
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g_objdt.dat taking up 1.16 GB of RAM
Igor Kurzin replied to affatube's topic in Kaspersky: Basic, Standard, Plus, Premium
Hi @serbest, What is the size of g_objdt.dat in your system? The file is recreated and its size of 1-2Gb is normal. It is a temporary file for Kaspersky, like swap file in Windows (a swap file, also called a page file, is an area on the hard drive used for temporary storage of information.). -
Добрый день, @15YYMV, @Artemik Судя по описанию данное обновление может вызывать проблемы с .Net Framework. В статье Microsoft рекомендуют 1. Включить .NET Framework 3.5 (по инструкции от AlexeyK выше) или 2. Выполнить следующие команды в командной строке в режиме администратора: dism /online /enable-feature /featurename:netfx3 /all dism /online /enable-feature /featurename:WCF-HTTP-Activation dism /online /enable-feature /featurename:WCF-NonHTTP-Activation Попробуйте, пожалуйста, поможет ли это?