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I just installed Anti-virus 6.0.2.621 on my Vista desktop and the web and mail anti-virus won't start up. HELP!

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See Dons' sticky post: Important: Removing other anti-viruses. Any other firewalls installed? I would also try checking "compatibility mode", restarting computer and see if that helps.

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I just installed Anti-virus 6.0.2.621 on my Vista desktop and the web and mail anti-virus won't start up.  HELP!

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This is a new installation of Windows Vista. I had it running before on Vista with the same computer, but for some reason, it doesn't want to work right this time. The only other thing installed is Zone Alarm firewall, which I had installed and working fine with Kaspersky Anti-Virus. I really don't want to do another Windows re-install as I have done several lately. That will be my last resort. I just thought I could find a way to fix it.

Edited by chklberry

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Uninstall KAV and Zone. Restart. Then install KAV first, Then Zone. This will most likely solve the issue. If not, the above dosn't include running a Reputable registry cleaner and running removal tools before re-installing KAV and Zone, which may also need to be done.

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