Если рекомендации из этого пункта не помогают, тогда обратитесь в раздел "Помощь в удалении вирусов" Клуба Лаборатории Касперского (потребуется отдельная регистрация).
Порядок оформления запроса о помощи
about 2. I can tell unfortunately only little, on my BS this function does not exist yet.
But I can imagine that it is blocked because another program accesses the clipboard.
I'm sure a support engineer can tell you more.
It is okay when i try sceenshot in normal mode but protected? Hm okay if it is allowed then okay..
But scenario 2 is same like 1 but here is created screenshot and automatically saved into pictures. Which is same like in microsoft paint but in paint must click on save enter name etc...But we have same result from both.
to your scenario : 1:
Kaspersky distinguishes whether the PrtSc key was pressed or the function was called by a program. The manual keystroke is allowed (by Design), the triggering by a program (Screenlogger) is prevented.
1. Open protected web browser (must have green frame) protected by kaspersky do print screen (PrtSc) paste into Microsoft Paint - here is fully displayed complete image of bank for example like in normal browser when you do print screen. So this NOT WORKING protection against screen locker.
2. Next scenario simply hit combination Windows + PrtSc - this will automatically save your image into Pictures and folder screenshots or something like this (i dont have english Windows so i dont know exact name of folder) and there you will see your screenshot completely black which is good because screen locker WORKING.
*Also protected browser runs in isolated mode which blocks any third party application so i see there is enabled and working Adblock plus.